Citi Trends

Reviews

• AQ

  Asha Jeremiah QW

  Sep 7, 2025
  1.0
  I will never go back to this location again . The manager is very rude and unprofessional she lies and doesn’t want to go her job ! Have lady cashing out on the register by herself and making up prices just so she won’t have to go in the back and look up the actual price . I’ll be calling corporate! I miss the old workers who had took time to answer questions
• SS

  Shaun

  Jun 10, 2025
  1.0
  The staff at this location has no manners, especially the guy that works there, I heard him direspect a gentle man and his daughter today, that was a disgrace, I will never shop there ever again
• YT

  Yes TheDiva

  Apr 21, 2025
  1.0
  Black Tall Man that used to work at chili location works here now. He clearly still thinks he’s on chili . He watched your every move I weren’t around an aisle of clothes just a bit a way from the door. He yelled to the other girl employee to go to the front like I was gonna run out with clothes. Once again another store I’ve easily spent 1k in the past year. You shouldn’t hire people that watch people to this extent. Just have a security at the door but to treat everyone bad is terrible I am no thief.
• DK

  DaughterOfThe King

  Nov 20, 2024
  1.0
  I called this location on 11/15 around 8:05pm to find out their hours of operation. The young lady on the phone replied Google it (very unprofessional). I told her I understand what Google says, but this location has been known to close earlier & I didn't want to drive for about 20 minutes for nothing. She said "oh were closed than, matter of fact we just closed". Again I explained I wanted to know what's the hours of operation, so I can come the following day because I was looking for a specific item that the other location didn’t have in the size that we needed. She yelled back to her manager "what's our hours of operation"? She got back on the phone & said "from 10am-9pm). I said it's only a few minutes after 8pm, how is the store already closed if it's not supposed to close at 9pm? She hung up on me. I actually drove out there, arrived at almost 8:28pm & not one customer was in the store. I walked in & absolutely no one greeted me. One employee was vacuuming the floor, the othere two was unpacking boxes. As I go to look for the item that we need, the two unpacking the box was having a very unprofessional conversation, talking about their personal lives & using excessive profanity (one of the employees happened to be the manager). I proceed to checkout, no one came to cash me out for a few minutes. The manager finally called a young lady from the back. As she's approaching me, I asked her if she can get the manager for me. She tells the manager that I would like to speak with her & the manager reply was fir what, you're getting ready to check her out. Once the manager finally made her way to me, I explained what had happened earlier on the phone. She said she doesn't know anything about it. I told her that's why I was bringing it to her attention. She didn't want to deal with it & told me if I wanted to make a complaint call corporate very nonchalant. I asked for corporate #, she said I can get it off the bottom of my receipt. I asked for her name & the employee who hung up me name, she said no & walked away. The manager is truly unfit to be in management position. She's very rude, unprofessional, unpleasant & has a very nasty attitude. This isn't the 1st time I've seen her act like this, but it's the 1st time it happened to me. I will be calling corporate just as she instructed me to do. I've been shopping at Cititrends since they 1st opened in the south, but they no longer have to worry about me.
• JC

  J Cooper

  Jun 18, 2024
  5.0
  I enjoy city trend atmosphere so much at Irondequoit store, the prices are so reasonable, and quality is good on materials! I went as far asking about employment 💪😉

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