Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Greece, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed experiences with staff; some customers reported helpful and friendly service, while others encountered rude or unprofessional behavior.
Store Condition
Store cleanliness and organization received varied feedback; some found it well-stocked and tidy, while others described it as messy and disorganized.
Pricing Issues
Customers expressed frustration over misleading pricing and inconsistent discounts, leading to dissatisfaction with the checkout experience.
Product Selection
The store offers a good selection of apparel, particularly for children and men, but some customers noted a decline in quality and variety compared to previous years.
Checkout Experience
Long wait times at checkout were frequently mentioned, with complaints about insufficient staff during busy periods.
DB
Daniya Brown
Dec 25, 2025
5.0
Good place alot of sales
JM
Journeyz Moment
Dec 24, 2025
4.0
Vast selection of apparel. Limited on other things. Storenis always clean and good service from employees.
MW
Margaret Walker
Dec 21, 2025
5.0
Very convenient to order on line and have items delivered to home or store.
SD
Sean D
Dec 7, 2025
2.0
Christmas shopping for my wife. Buy a pair of $500 diamond stud earrings from an older woman in the jewelery section. She seemed inconvenienced the entire time. Try to make jokes, she lightens up a bit. Do some more shopping. Find a $120 coat wife would like but am reminded of perfume. Find the same woman now working the perfume section. Pick out a $90 bottle of Coach and ask her if she can also check out the coat. Again - the same inconvenienced attitude. Check out for the coat and perfume. She asks if I want to take the coat as-is (literally still just on the hangar) because she doesn't have any bags there. I look to the left of the register and see large vinyl bags and ask "won't one of those work?". She informs me "I guess, but you'll have to pay for it".
PAY AN ADDITIONAL $2.15 FOR A BAG AFTER DROPPING $700.
And JC Penny, and department stores in general, wonder why their business is dying...
CN
Cheryl Newland
Oct 16, 2025
1.0
I went to the store to get my in store pick up and also was returning two items at Marketplace Henrietta NY. Wow to my surprise they are no longer giving you a return receipt or a sales receipt for items being purchased. I don’t know who made this decision and I even called the store manager. Talk about theft anyone can pickup merchandise and just walk right out of the store. This does not make any sense to me. This can’t be legal!
What are the operating hours of JCPenney in Greece, NY?
JCPenney in Greece, NY is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 11:00 AM to 7:00 PM.
What types of products can I find at JCPenney Greece Ridge Center?
You can find a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney Greece offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options for your convenience.
Which exclusive brands are available at JCPenney in Greece, NY?
Exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie are available at the Greece location.
What payment options does JCPenney accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Does the Greece JCPenney store have wheelchair accessible entrances?
Yes, the JCPenney at Greece Ridge Center has wheelchair accessible entrances for all customers.
Is there a Sephora inside the JCPenney store at Greece Ridge Center?
Yes, there is a Sephora beauty store located inside the JCPenney at Greece Ridge Center, providing beauty and skincare products.
What dining options are available near JCPenney at Greece Ridge Center?
Nearby dining options include Btb Wood Fired Pizza Bar & Grill, Sbarro pizza restaurant, and Wetzel's Pretzels for quick snacks.
Are there other shopping stores around JCPenney in Greece Ridge Center?
Yes, stores like Lids (hat and fashion accessories), Claire's (jewelry and cosmetics), LOFT, and Kay Jewelers are nearby for additional shopping options.
How can nearby transit or nearby popular spots help me when visiting JCPenney?
Nearby attractions like the Greece Ridge Mall Plaza and various retail stores provide ample parking and convenient shopping experiences surrounding JCPenney.