JCPenney

4.1
1454 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Greece, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
231 Greece Ridge Ctr Dr, Greece, NY
14626, United States

Hours

Reviews

4.1
1,454 reviews
5 stars
761
4 stars
372
3 stars
180
2 stars
57
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers reported helpful and friendly service, while others encountered rude or unprofessional behavior.

Store Condition

Store cleanliness and organization received varied feedback; some found it well-stocked and tidy, while others described it as messy and disorganized.

Pricing Issues

Customers expressed frustration over misleading pricing and inconsistent discounts, leading to dissatisfaction with the checkout experience.

Product Selection

The store offers a good selection of apparel, particularly for children and men, but some customers noted a decline in quality and variety compared to previous years.

Checkout Experience

Long wait times at checkout were frequently mentioned, with complaints about insufficient staff during busy periods.
  • DB
    Daniya Brown
    Dec 25, 2025
    5.0
    Good place alot of sales
  • JM
    Journeyz Moment
    Dec 24, 2025
    4.0
    Vast selection of apparel. Limited on other things. Storenis always clean and good service from employees.
  • MW
    Margaret Walker
    Dec 21, 2025
    5.0
    Very convenient to order on line and have items delivered to home or store.
  • SD
    Sean D
    Dec 7, 2025
    2.0
    Christmas shopping for my wife. Buy a pair of $500 diamond stud earrings from an older woman in the jewelery section. She seemed inconvenienced the entire time. Try to make jokes, she lightens up a bit. Do some more shopping. Find a $120 coat wife would like but am reminded of perfume. Find the same woman now working the perfume section. Pick out a $90 bottle of Coach and ask her if she can also check out the coat. Again - the same inconvenienced attitude. Check out for the coat and perfume. She asks if I want to take the coat as-is (literally still just on the hangar) because she doesn't have any bags there. I look to the left of the register and see large vinyl bags and ask "won't one of those work?". She informs me "I guess, but you'll have to pay for it". PAY AN ADDITIONAL $2.15 FOR A BAG AFTER DROPPING $700. And JC Penny, and department stores in general, wonder why their business is dying...
  • CN
    Cheryl Newland
    Oct 16, 2025
    1.0
    I went to the store to get my in store pick up and also was returning two items at Marketplace Henrietta NY. Wow to my surprise they are no longer giving you a return receipt or a sales receipt for items being purchased. I don’t know who made this decision and I even called the store manager. Talk about theft anyone can pickup merchandise and just walk right out of the store. This does not make any sense to me. This can’t be legal!

Frequently Asked Questions About JCPenney

What are the operating hours of JCPenney in Greece, NY?

JCPenney in Greece, NY is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 11:00 AM to 7:00 PM.

What types of products can I find at JCPenney Greece Ridge Center?

You can find a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.