Nordstrom Roosevelt Field

4.4
2678 reviews

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing Store
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Roosevelt Field. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Nordstrom Roosevelt Field
630 Old Country Rd, Garden City, NY
11530, United States

Hours

Reviews

4.4
2,678 reviews
5 stars
1,745
4 stars
592
3 stars
193
2 stars
51
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and attentive, while others are criticized for being rude and unprofessional.

Cleanliness

The store is generally reported as clean and well-organized, although there are complaints about the condition of the restrooms.

Product Quality

Customers appreciate the quality of merchandise, but some find prices to be high.

Tailoring Services

Tailoring services received positive feedback, with specific praise for staff members who are accommodating and detail-oriented.

Shopping Experience

Many customers enjoy their shopping experience, citing helpful staff and a wide selection of products.
  • JC
    Joe Caraccia
    4 days ago
    4.0
    The sales people in the Men's Department are wonderful! Although you can usually order through the store and unfortunately have to wait days until you receive the item(s), availability of products and sizes at the retail location seems to be gone forever. Oh well...,
  • SA
    SARAH Ali
    5 days ago
    1.0
    I have been a loyal customer of Nordstrom since I was a child. I remember shopping there with my parents. It has always been a family tradition for me to shop at Nordstrom, particularly at the Roosevelt Field mall. However, recently, I have encountered some disappointing customer service experiences at Nordstrom. The first incident occurred in the shoe department, where a manager named Ruben was quite impolite when I inquired about my online order. He insisted that I go upstairs to retrieve it, even though I was unsure of its location. His demeanor was far from courteous and lacked professionalism. As a frequent shopper of high-end shoes at Nordstrom, I believe I deserve better treatment. The second incident took place this morning at the Nordstrom Café, where an employee named Josh had a sarcastic tone. When my card declined due to using an old one on Apple Pay, he loudly remarked on it in a condescending manner. Perhaps he had been engaging with another customer for too long, but his lack of politeness was evident. Despite my urgency to return to work, I felt the need to insist on being served properly. While I enjoy spending my money at Nordstrom Café and the shoe department, I expect to be treated with respect, professionalism, and courtesy as a customer. My intention is not to cause trouble, but I cannot continue shopping at Nordstrom if this kind of treatment persists. Regrettably, I may have to cease my visits to Nordstrom. I hope this message reaches the attention of the managers and regional managers at Nordstrom Roosevelt Field mall.
  • CS
    Cheryl Schwartz
    Nov 17, 2025
    5.0
    ⛄️🎵The holidays in this store are just magical. You get that warm and fuzzy feeling when you walk in and see all the decorations and the clothing and accessories laid out all nice. This store def has the designers but also has a moderate price point of items as well.
  • CJ
    Cee Jay
    Nov 7, 2025
    1.0
    Don't come here looking you have no money for shopping. The staff at the fragrance department stinks. See? The experience you gave us reflects on the whole store. 2 star rating.
  • TH
    Tiffany Hosein
    Nov 3, 2025
    5.0
    Shanee in the beauty department is absolutely lovely! She suggested products that were spot on shade matches and she was kind and helpful . Its people like this that allow you to enjoy your shopping experience .

Frequently Asked Questions About Nordstrom Roosevelt Field

What types of clothing does Nordstrom Roosevelt Field offer?

Nordstrom Roosevelt Field offers men's, women's, and children's clothing, including dresses, suits, and accessories from top brands.

Does Nordstrom Roosevelt Field provide services like styling and alterations?

Yes, the store offers personalized services such as styling and alterations.