Nordstrom Rack The Gallery At Westbury Plaza

Reviews

• BL

  BIG LEEK

  2 days ago
  4.0
  Found a great pair of pants at a great price
• AA

  Albert

  Mar 11, 2026
  4.0
  Good stuff but they need to update their inventory and style.
• LR

  L R

  Feb 22, 2026
  5.0
  Ilike this s t ore!
• PX

  Peter XU

  Feb 19, 2026
  5.0
  Long lines of checking out … so , good business??!
• AH

  Ariell Holland

  Feb 17, 2026
  1.0
  I had a very disappointing experience at Nordstrom Rack. When I tried to explain my situation regarding a return, the manager, Emily, immediately responded “final sale” and walked away without allowing me to speak. There was no effort to listen, clarify, or provide any level of customer service. When I returned to the store on 2/17/26 to return the rest of my items, a security sensor had been left attached to one of the products. As I was processing the return, Emily looked at the receipt as if there was an issue. Instead of feeling welcomed as a new customer, I felt judged and dismissed. Customer service should be respectful and attentive, regardless of store policy. Unfortunately, this experience has made me decide not to return or spend my money here again.