I found the service and staff to be way more friendly and WAY more helpful than the staff at the Americana location. Super happy with my purchase and appreciative of all the help I received.
JJ
jenny
Oct 29, 2025
1.0
The service here was truly terrible. The staff acted as if they didn’t see me come in, chatting away without a single smile. The associate greeted me in another language without confirming my background. I felt a bit uncomfortable — I’d suggest staff avoid assuming customers’ nationality. After I finished shopping and walked out, I went back in to ask for a white bag or something to put my LV bag in, as I didn’t want to be too conspicuous. A lady simply told me she didn’t have a white bag. Later, I asked her colleague, who gave me one.
NH
Neela Harricharan
Oct 23, 2025
5.0
I recently visited the Louis Vuitton store in Roosevelt Field Mall and had an amazing experience! I purchased a beautiful bag and wallet, both of which are of outstanding quality. The customer service was top-notch, and the staff was incredibly helpful and friendly. Overall, a fantastic shopping experience.
AS
Abdulrahman Saleh
Oct 16, 2025
4.0
Need to change your opening hours.you advertise your opening at 10 am and it’s actually 11
Wasted two hours of my time.
EV
Emmuel Vernot
Oct 12, 2025
1.0
"I had a disappointing experience at the Louis Vuitton store in Roosevelt Field Mall. The customer service was not up to the luxury standard I expected. The staff seemed inattentive and unhelpful, making me feel unwelcome. Despite the store’s upscale image, the lack of professionalism and courtesy was surprising. I hope they improve their service to match the quality of their products."
I asked for supervisor information phone number or email, she say we do not have that information but try to give me Macy’s customer service phone number
Frequently Asked Questions About Louis Vuitton Garden City Roosevelt Field Macy's
Where is Louis Vuitton Garden City Roosevelt Field Macy's located?
It is located at 630 Old Country Road, Garden City, NY 11530, inside Roosevelt Field Mall.
What are the store hours for Louis Vuitton Garden City Roosevelt Field Macy's?
The store is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Which payment methods are accepted at Louis Vuitton Garden City Roosevelt Field Macy's?
They accept American Express, Cash, MasterCard, and Visa.
Does Louis Vuitton Garden City Roosevelt Field Macy's offer in-store shopping and pickup?
Yes, the store offers both in-store shopping and in-store pickup options.
What categories of products can I find at Louis Vuitton Garden City Roosevelt Field Macy's?
You can find leather goods, shoes, sunglasses, fashion accessories, and other fashion items.
How can I contact Louis Vuitton Garden City Roosevelt Field Macy's?
You can reach the store by phone at +1 516-294-0009.
What is the official website for Louis Vuitton Garden City Roosevelt Field Macy's?
The official website is https://us.louisvuitton.com/eng-us/point-of-sale/usa/louis-vuitton-garden-city-macys-roosv.-fl-?utm_source=yext&utm_medium=organic&utm_campaign=store_listing_storepage
What nearby stores can I visit along with Louis Vuitton at Roosevelt Field Mall?
Nearby stores include Swarovski for jewelry, UNIQLO USA for clothing, and Sunglass Hut at Macy's for sunglasses, all located within Roosevelt Field Mall for convenient shopping.
Are there any good places to eat near Louis Vuitton at Roosevelt Field Mall?
Yes, you can enjoy dining at nearby restaurants such as Olivos Mediterranean Bar & Grill, Havana Central Roosevelt Field for Caribbean cuisine, and Au Bon Pain for bakery and café options.
Can I grab a coffee near Louis Vuitton Garden City Roosevelt Field Macy's?
Absolutely, Starbucks is nearby within Roosevelt Field, offering coffee and a place to relax before or after your shopping visit.