Business Details
About
Toy StoreToysLEGO Company Limited
The LEGO® Store Roosevelt in Garden City, NY brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
507 reviews
5 stars
348
4 stars
100
3 stars
42
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer experiences with staff are mixed; while many praise their friendliness and helpfulness, others report rudeness and lack of assistance.
Product Selection
The store offers a wide variety of LEGO sets, but some customers feel that the availability of loose bricks is limited.
Pricing
Many customers find LEGO products to be expensive, with some expressing that the prices are prohibitive.
Store Experience
The store is generally described as clean and well-organized, though some reviews mention it can be crowded.
- RWRJ WermanDec 5, 20251.0Staff was impolite and extremely rude. Don’t buy from here or on the website just use Amazon because then it will actually come at reasonable date
- AMAlexander MoshkovichNov 13, 20255.0Love the staff here. Always a pleasant experience. They are always kind enough to let me know when they are restock certain products!
- HLHector leonSep 22, 20255.0Para llevar a los hijos a entretenerse y comprar sus legos, muy amables en atender
- FPFrank PasqueralliSep 7, 20251.0Just an awful experience for the free Lego event. And the old lady walking up and down has an awful attitude. Terrible experience.
- AAAntoniaAug 11, 20255.0On one of the worst days of my life where my son was just out of control - two women who work at this store - Vickie and Stephanie showed me kindness and compassion when most people just judge and ridicule . I will never forget them and what they did for me yesterday . This company , this store , and the people working there deserve nothing but the best . These women were two angels and Lego is a good company with people that care about the special needs community in a real and meaningful way
Frequently Asked Questions About The LEGO® Store Roosevelt
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I sign up for the LEGO VIP Program at The LEGO Store Roosevelt?
You can sign up for the LEGO VIP Program in-store by asking one of our Brick Specialists to help you register. After signing up, you'll receive emails with instructions and your digital VIP card. Points earned can be used online or in-store.
How do I redeem VIP points earned at The LEGO Store Roosevelt?
Redeem your VIP points by visiting your VIP account on LEGO.com, where you can convert points into vouchers for online or in-store shopping.
Does The LEGO Store Roosevelt match prices from other retailers?
No, The LEGO Store Roosevelt does not price match other retailers because promotions and discounts may differ between stores and the online LEGO Shop.
What should I do if my LEGO set from The LEGO Store Roosevelt is missing a piece?
Visit the store to check the Pick-A-Brick wall for the missing piece or request a free replacement shipped to your door through LEGO.com under 'Help' > 'Replacement Parts'.
Is there a cost to enter The LEGO Store Roosevelt?
No, all LEGO Stores including The LEGO Store Roosevelt are free to enter.
Can I purchase individual LEGO bricks at The LEGO Store Roosevelt?
Yes, you can buy individual pieces from the Pick-A-Brick wall, which features a changing variety of bricks to inspire your creativity.
How can I check if a particular LEGO set is in stock at The LEGO Store Roosevelt?
Search for the set on LEGO.com and use the 'Check Store Stock' feature for our location, or call the store directly for assistance.
What are the store hours for The LEGO Store Roosevelt?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM; Friday and Saturday from 10:00 AM to 9:00 PM; and Sunday from 11:00 AM to 7:00 PM, with special holiday hours on select dates.
What nearby stores can I visit along with The LEGO Store Roosevelt?
You can visit popular nearby stores like Hollister Co., Kay Jewelers, American Eagle Outfitters, and GameStop, all within Roosevelt Field Mall, for a varied shopping experience.
Are there dining options near The LEGO Store Roosevelt?
Yes, nearby dining options include Chipotle Mexican Grill and Red Mango, perfect for grabbing a meal or snack before or after your visit to the LEGO Store.
How can I use nearby stores like Kay Jewelers or Abercrombie Kids when visiting The LEGO Store Roosevelt?
While visiting The LEGO Store Roosevelt, you can also explore Kay Jewelers for fine jewelry and Abercrombie Kids for children's clothing, making your shopping trip more convenient and enjoyable with a variety of options in one location.