Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Elmhurst, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
4,296 reviews
5 stars
2,519
4 stars
1,046
3 stars
419
2 stars
119
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unprofessional.
Store Conditions
Customers noted issues with cleanliness, lack of air conditioning, and understaffing, which affected the shopping experience.
Product Availability
The store is well-stocked with a variety of products, including clothing and home goods, but some customers found it difficult to locate items or staff for assistance.
Checkout Experience
Long wait times at checkout and slow service were common complaints, with calls for more cashiers or self-checkout options.
Pricing and Sales
Customers appreciated the variety of sales and good prices, although some felt that prices were still high and signage regarding sales was unclear.
- CYChristian YunganaualaNov 17, 20255.0Buen lugar lo malo que no me queda la ropa de ai muy grande
- AVAjay VermaNov 16, 20255.0Great memories
- NWNik WhiteNov 9, 20253.0Why oh why do they not have enough cashiers. Huge sale long lines and only 2 cashiers. Unrealistic I could just shop online instead of waiting in line...
- KPKiel PerezOct 21, 20253.0Well stocked for a department store but understaffed
- PMPema Mustangi11Oct 14, 20251.0I came to buy a Casio G Shock watch and the lady in counter just ignored me , I called twice .. she acted like she is busy, I had to leave and bought one from Macy’s ..
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Elmhurst, NY?
JCPenney in Elmhurst offers a wide variety of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Elmhurst, NY?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Does JCPenney Elmhurst offer curbside pickup or in-store shopping?
Yes, JCPenney Elmhurst provides both curbside pickup and in-store shopping options.
Can I use major credit cards and checks for payment at JCPenney Elmhurst?
Yes, JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
Is the JCPenney store in Elmhurst wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Does JCPenney Elmhurst have public restrooms available?
Yes, public restrooms are available at JCPenney Elmhurst.
What exclusive brands can I shop at JCPenney Elmhurst?
You can find exclusive brands such as St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie at this location.
Are there any beauty stores nearby JCPenney Elmhurst?
Yes, Sephora inside JCPenney is nearby, offering skincare, makeup, and beauty deals which you can explore before or after your visit.
What dining options are close to JCPenney in Queens Center?
Nearby dining options include Fogo de Chão Brazilian Steakhouse, LongHorn Steakhouse, Charleys Cheesesteaks, and Taco Bell, providing a variety of cuisines for visitors to enjoy before or after shopping.
How can the nearby Queens Center Food Court be useful for a customer visiting JCPenney?
The Queens Center Food Court nearby offers a variety of fast food and restaurant choices, making it a convenient spot for a meal or break during your shopping trip at JCPenney.