American Eagle Outfitters in Elmhurst, NY is a brand with expertly crafted, high quality jeans at our core. We create clothes that fit our customers lives, all made to take and make your own. We fit everyone. Visit your local American Eagle Outfitters at 90 15 Queens Boulevard today.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others, particularly management, were criticized for rudeness and poor attitude.
Store Atmosphere
The store atmosphere is generally described as nice and organized, but some customers reported feeling uncomfortable due to aggressive sales tactics and being followed by staff.
Product Availability
Customers expressed frustration over items being out of stock despite online listings, and issues with incorrect pricing and promotions were noted.
Management Issues
Several reviews highlighted problems with management, particularly regarding employee treatment and customer service policies, leading to dissatisfaction among customers.
Return Policy
Customers reported negative experiences with the return process, citing unhelpful staff and strict policies that made returns difficult.
SS
san s
Oct 21, 2025
5.0
Nice cloth great customer service very organized
VL
Vy Lu
Sep 26, 2025
5.0
The shop had a nice atmosphere.
LI
Lucy Ibarlucea
Sep 17, 2025
1.0
La señorita que me atendió
Es muy grosera y con una mala actitud
No se como es posible que esta compania no sepan capacitar a sus empleadas y permitan que traten mal alos clientes.
HP
Hyen Po
Sep 17, 2025
5.0
Checkout process was smooth and fast.
LP
Lauren Pluguez
Sep 15, 2025
1.0
I went to Queens Center Mall last weekend and the store was closed. Actually it looks like it was under construction. So sad because I really like their clothing 😢 🇮🇪🇵🇷🇺🇲
Frequently Asked Questions About American Eagle , Aerie , OFFLINE Store
Where is American Eagle Outfitters in Elmhurst, NY located?
American Eagle Outfitters is located at 90 15 Queens Boulevard, Space 3006, in the Queens Center mall, Elmhurst, NY 11373.
What are the operating hours of American Eagle Outfitters in Elmhurst?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Does American Eagle Outfitters offer in-store pickup?
Yes, in-store pickup is available at this location.
What types of products can I find at American Eagle Outfitters in Elmhurst?
You can find a wide range of products including women's and men's clothing, jeans, tops, bottoms, underwear, accessories, shoes, fragrances, bras, sleepwear, swimwear, and yoga pants.
Which brands are available at the Elmhurst American Eagle store?
The store carries American Eagle, Aerie, and OFFLINE Store brands.
What payment options are accepted at American Eagle Outfitters Elmhurst?
They accept American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I shop inside the American Eagle Outfitters Elmhurst store?
Yes, in-store shopping is available.
Which nearby clothing stores are close to American Eagle Outfitters at Queens Center?
Nearby clothing stores include Aerie, H&M, U.S. Polo Assn., PacSun, and Quails which also has men's clothing.
Are there dining options near American Eagle Outfitters in Queens Center mall?
Yes, nearby dining options include Chipotle Mexican Grill, Kido Sushi, Athena Greek Cafe, and Red Mango for frozen yogurt.
What nearby stores should I visit for shoes when shopping near American Eagle Outfitters?
You can check out stores like Quails, Clarks, Payless ShoeSource, Footlocker Queens Center Mall, Kids Foot Locker, SKECHERS Retail, and Journeys for a variety of shoe options.