American Eagle , Aerie , OFFLINE Store

3.9
614 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreJeansLingerie StoreSwimwear StoreT-Shirt StoreFashion Accessories StoreAmerican Eagle Outfitters
American Eagle Outfitters in Elmhurst, NY is a brand with expertly crafted, high quality jeans at our core. We create clothes that fit our customers lives, all made to take and make your own. We fit everyone. Visit your local American Eagle Outfitters at 90 15 Queens Boulevard today.

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

American Eagle , Aerie , OFFLINE Store
90 15 Queens Boulevard, Elmhurst, NY
11373, United States

Hours

Reviews

4.3
500 reviews
5 stars
327
4 stars
96
3 stars
28
2 stars
10
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, several reviews highlighted poor service from management, particularly mentioning a specific manager's rude behavior.

Store Conditions

Customers reported issues with store organization and cleanliness, with some noting that the store was closed for renovations during their visit.

Product Availability

Several customers expressed frustration over items being out of stock or misrepresented online, leading to disappointing shopping experiences.

Shopping Experience

Many reviews indicated a positive shopping atmosphere with helpful associates, but some customers felt uncomfortable due to excessive assistance or perceived surveillance.
  • NS
    Nancy S
    Dec 3, 2025
    5.0
    I had such a great experience at Aerie! Amanda helped me pick out the cutest pajamas and even helped me find the perfect size. She was so patient and sweet the whole time. The cashier was also really friendly and made conversation during checkout, which made the experience even nicer. Amazing customer service all around — I’ll definitely be a regular customer here. Thank you so much!!
  • SS
    san s
    Oct 21, 2025
    5.0
    Nice cloth great customer service very organized
  • LI
    Lucy Ibarlucea
    Sep 17, 2025
    1.0
    La señorita que me atendió Es muy grosera y con una mala actitud No se como es posible que esta compania no sepan capacitar a sus empleadas y permitan que traten mal alos clientes.
  • LP
    Lauren Pluguez
    Sep 15, 2025
    1.0
    I went to Queens Center Mall last weekend and the store was closed. Actually it looks like it was under construction. So sad because I really like their clothing 😢 🇮🇪🇵🇷🇺🇲
  • MF
    Maria F
    Sep 1, 2025
    1.0
    I visited this store location because I thought it would be easier than shopping online and I wanted to see the selection person. The store didn't have the item I wanted to purchase, although the website said it was in stock. So I tried to look around for something I might like but it was difficult to browse without every employee asking if you needed a size. I don't mind asking for help but I didn't have the chance to find anything I liked. There was one area I wanted to browse but an employee was standing in front of it, I asked if I could pass by to take a look but they didn't want to scoot over or share the space. So I left the store and came back at a later time, which is an inconvenience if you dont have much time and this mall charges a lot for parking. When I took a look at the shelves, it turned out the jeans were not even placed with the correct sign. The sign said that they were high rise but all the jeans on the shelves were low rise. I gave up, left the store for the second time without buying anything.

Frequently Asked Questions About American Eagle , Aerie , OFFLINE Store

Where is American Eagle Outfitters in Elmhurst, NY located?

American Eagle Outfitters is located at 90 15 Queens Boulevard, Space 3006, in the Queens Center mall, Elmhurst, NY 11373.

What are the operating hours of American Eagle Outfitters in Elmhurst?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.