Movado Company Store

Reviews

• YR

  Yajaira Ruiz

  Dec 22, 2025
  1.0
  I would give zero stars if that were an option. I walked in about 10 minutes before closing, and there were still 3–4 customers inside being helped. I was not greeted at all. An employee informed me they could not sell me anything because the store was about to close, which I completely understood and respected—I didn’t want to be the reason they closed late. I politely asked if I could take a quick look around to see whether the specific watch I was looking for was in stock, so I could come back the next morning to purchase it. Instead of a simple yes or no, the employee told me that even if they did have the watch, he would not answer any questions and asked me to leave. The door was still unlocked, other customers were still inside, and the interaction was unnecessarily rude and unprofessional. A brief, respectful response would have gone a long way. Unfortunately, this experience completely turned me off from returning.
• RA

  Rup A.

  Nov 22, 2025
  1.0
  It’s so weird, the sales guy refused to even talk to us 10 mins before closing time and he was rude. I couldn’t even ask his name. We buy a lot of watches from riverhead location and their staff is amazing. If you want to buy Movado go to Riverhead. This was my first time at this location and i wish i never went here.
• JT

  Jremy Travis

  Sep 22, 2025
  1.0
  Walked in at 7:36 and was told they were serving their final customer for the evening and apologized.
• JL

  jingwah li

  Mar 30, 2025
  1.0
  my GF of 6 years, thought it would be a good idea to get me a watch, when she was visiting her parents out of state. the sale women promised the world to her, and told her is returnable to any location for any reason multiple time over the course of the sale. However when we tried to return it to local store they told her it's not returnable, and the sales associate lied to her at her face multiple times. Just to make that commission sale. please avoid that Movado stores, they just want that fat commission, since she got scammed to purchase so many years of warranty for single watch. I tried discussing over the phone with them and their manager, they basically told me sucks to be you, in a formal way and laughed. I guess the company is very heavy commission base if the management only care about the sales. The manager are in the scam too, according to him since "he has been working with her for the past 5 years and trained her." *update-The sales women contacted us, she tried to switch the blame to my girlfriend, after a bit of going back and forth she admits what she did. (she did not apologize for what she did and sounded dissatisfied when she was caught in act.) She then said "I'll see what I can do to help you, but you need to remove the review." That's a week ago, and haven't heard back from anyone. I guess they are stalling, so they can get rid of old stocks. They got her money so they don't care about the customer anymore.
• LP

  Lilian Pineda

  Jun 29, 2023
  5.0
  Si megusto mucho la atension muy buena

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