Edible Arrangements

Reviews

• ND

  Nico D

  4 days ago
  5.0
  Went to the Commack location and the customer service was a 10 out of 10. We loved our birthday arrangement for our manager
• TD

  Teanna DeJesus

  4 days ago
  5.0
  Customer service was excellent, exceeded expectations. The fruit was freshly prepared and neatly packaged. I will be returning to this location again!
• EM

  Ellen Myers

  Mar 31, 2026
  5.0
  I went to edible arrangements in commack for the first time and their staff was just so nice. Their manager was so friendly, she accommodated my request as i wanted. my arrangement was so juicy and presentable.
• SM

  Salvatore Motta

  Mar 25, 2026
  1.0
  ⭐️ One Star Ordered an Ultimate Dipped Fruit Platter with two balloons and a preserved rose from the Commack location. They delivered only the fruit — none of the items I paid extra for. If I hadn’t called the next day, they wouldn’t have even known the order was incomplete. The fruit was overripe and had to be thrown out within 24 hours. When I called, they blamed the Uber driver instead of taking responsibility. The missing items were delivered the following day with different balloons, and no refund, credit, or real apology was offered, despite explaining it ruined the surprise. Unacceptable for a company that brands itself as a premium gift service. I would not recommend this location.
• NN

  Nicole Nichols

  Mar 25, 2026
  1.0
  I placed a large order on Monday, 3/23, which was to be delivered to my place of business on Wednesday, 3/25/26@10am. I needed it to be there for 10am because I have a staff of 50, and some of the staff needs to go on the road. I wanted them to enjoy the treats before they left. I was promised by a lady named Lily, that my order would arrive by 10am. On 3/25, at 10:20 the order still hadn't arrived. I called the shop twice and got no answer. I decided to drive over to the shop. Luckily I am only 5 minutes away. When I got there, the order hadn't even been started. There was only one lady there (I didn't get her name. She was very apologetic and sweet). She RUSHED to get the order done as I waited. While I was waiting, the owner came strolling in. When I told him my issue, he began to talk about how he has only owned the business for a month. That is not MY problem! He did not offer any resolve for the issue. I told him that I wanted the delivery fee returned to my card, which he did. I then told him that as a business owner (which I am) he should offer me something free for my trouble. He ended up giving me a few cookies. I did not leave the location until 11am. I was extremely dissatisfied with the service. I will NOT be using them again. Good luck to all of you! I'm only giving a star because the employee that made the trays was sooooo sweet and apologetic!

Frequently Asked Questions About Edible Arrangements