JCPenney

4.2
622 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Clifton Park, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
22 Clifton Country Rd, Clifton Park, NY
12065, United States

Hours

Reviews

4.2
622 reviews
5 stars
341
4 stars
144
3 stars
75
2 stars
23
1 star
39

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Some employees received praise for their helpfulness and efficiency, while others were criticized for rudeness and unprofessional behavior.

Customer Experience

Customers reported mixed experiences, with some enjoying great service and others facing long wait times and poor management responses.

Product Availability

There were complaints about limited stock and selection, particularly in clothing sizes and specific items.

Store Condition

The store's appearance and organization received mixed reviews, with some noting cleanliness and good layout, while others described it as outdated.

Pricing and Sales

Customers appreciated the sales and discounts available, but some felt prices were too high and not competitive.
  • KR
    Kimberly Rose
    Dec 13, 2025
    5.0
    We went in for holiday Photos the other night. We were informed upon checking in that they were very understaffed with only one person working, everything. This one person was Rosheeda. She was the most efficient, hard working and kind person we have ever had for photos. She had to play many roles that day to keep appointments flowing in order as they should, all the while keeping people calm with longer wait times. While it was clear she was VERY busy, she managed extremely well and kept her cool all throughout. Great job, Rosheeda! We appreciate you! JC Penny- acknowledgement of her hard work is necessary.
  • AM
    adil el maifi
    Dec 5, 2025
    1.0
    I ordered amenities for my kitchen to pick them up at this location then after I picked them up I went to my car and one of the packages was damaged in the edge I didn't pay attention right the way brought it back to the store from parking, walking back to the returns the general Manager (John) was there and he told me that I can't return it because he can't sell it back. He told me that I damaged the package! I asked to check the cameras to see what happened! he was rude and unprofessional ... The item has never been opened, and he wants to intimidate me by telling me you can't return it because the box was a little damaged from the edge?! (Is there any policy that's says you can't) You are a Rogue Manager and (FFP) I will never go back again there.
  • JG
    Jennifer Grogan
    Nov 29, 2025
    5.0
    We Went in there with a small budget, not expecting to be taken seriously. Much to my surprise Dawn didnt treat us any differently from any customer spending thousands. She was attentive, warm and friendly. She stuck to our budget and found us a beautiful ring. Highly recommend a place like this. They were amazing.
  • CD
    Cyndi Van Dewerker
    Oct 24, 2025
    5.0
    Great
  • JK
    Jeffrey H Klein
    Jul 18, 2025
    2.0
    Going down hill, few employees and long line to check out

Frequently Asked Questions About JCPenney

What types of products can I find at the JCPenney store in Clifton Park, NY?

You can find a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup at the Clifton Park JCPenney.

What are the opening hours for the JCPenney store in Clifton Park?

JCPenney in Clifton Park is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 11:00 AM to 6:00 PM.