Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Cheektowaga, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,780 reviews
5 stars
932
4 stars
444
3 stars
225
2 stars
93
1 star
86
What are people saying?
AI-generated from recent customer reviews
Product Selection
Customers appreciate the variety of clothing and home items available, although some noted a lack of stock in specific sizes.
Pricing
Many reviews highlight reasonable prices and good sales, but some customers feel certain items are overpriced.
Customer Service
Feedback on customer service is mixed; while some staff are praised for being helpful, others received poor service or faced long wait times.
Store Condition
Several reviews mention the store's cleanliness and organization issues, particularly regarding restrooms and overall maintenance.
Checkout Experience
Customers frequently express frustration with long lines and insufficient cashiers during busy times.
- ESE S1 day ago2.0With a long line of people behind me, the cashier spent two minutes trying to upsell me on an entire credit card after saying "No". Very patronizing and frustrating for me and the people waiting behind me. Do your job Two stars for the clearance section of clothing being fairly priced. Everything outside of that was very overpriced, even for the mall
- JJJ J4 days ago3.0No collection at all. Employees were not welcoming or helpful except for just one. Waste of time if you go looking for collection.
- DDdmarrietta72Jan 2, 20265.0Great sales and very nice clothes for big and tall
- LVLeeset VirgDec 25, 20255.0Got my haircut died and styled Love it. I will be returning to have the same process.
- RBRobin BrownDec 19, 20255.0We were able to find what we were looking for at a reasonable price. No wait in line
Frequently Asked Questions About JCPenney
What are the store hours for JCPenney in Cheektowaga, NY?
JCPenney in Cheektowaga is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Cheektowaga offer curbside pickup?
Yes, JCPenney offers curbside pickup at their Cheektowaga location for your convenience.
What types of products can I find at JCPenney in Cheektowaga?
You can shop a wide variety of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney in Cheektowaga.
Which payment methods are accepted at JCPenney Cheektowaga?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa credit cards at the Cheektowaga location.
Does JCPenney Cheektowaga have wheelchair accessible entrances and public restrooms?
Yes, the store has wheelchair accessible entrances and public restrooms for customer convenience.
Can I shop JCPenney Cheektowaga online or via an app?
Yes, you can shop online on their website or via the JCPenney App available on the App Store.
Which nearby stores in Walden Galleria could I visit along with JCPenney?
Near JCPenney, you can visit stores like Underground By Journeys (shoe store), Inspiration Co (jewelry store), and Sports Obsession (clothing store) within Walden Galleria for a varied shopping experience.
Are there nearby food options in Walden Galleria when visiting JCPenney?
Yes, nearby food options include Tim Hortons for coffee, Auntie Anne's Pretzels, and 1927 Brew House offering pizza and beverages, all located in Walden Galleria.
Where can I find beauty or hair salon services near JCPenney in Walden Galleria?
You can visit Jcp Hair Salon Walden Galleria or Beauty Is Us, both nearby salons offering beauty and hair services.
Are there stores near JCPenney that specialize in jewelry and accessories?
Yes, nearby jewelry and accessory stores include Pandora Jewelry and Inspiration Co at Walden Galleria, offering a variety of fashion accessories and jewelry.