Vans is the original skateboard footwear brand. Rooted in youth culture with an uncompromised commitment to action sports, music and fashion, Vans has been designing footwear and apparel to inspire and empower consumers since 1966. From style icons like the Old Skool and Checkerboard Slip-On to performance-focused skate shoes and outdoor boots, Vans creates authentic products for those who never stand still.
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as unfriendly and uncooperative.
Payment Issues
Several customers experienced problems with card payment systems, leading to frustration and inconvenience.
Sales and Discounts
Many customers appreciate the great deals and discounts available, often highlighting the store's competitive pricing.
Store Selection
The store offers a good selection of products, though some customers noted limitations in popular sizes.
Cleanliness
While some reviews mention cleanliness, there are also reports of unsanitary conditions in the store.
PP
Philip Pumm
Dec 6, 2025
1.0
We had a very disappointing experience. The card payment system wasn’t working all day. We came to the shop twice, and on our second visit we were advised to withdraw cash instead — something we didn’t want to do because there is a $10 withdrawal fee. When we finally did it and came back, the sales assistant told us, “Right after you left, the card machine started working again. But you can still pay in cash.”
When we explained that we had just paid the extra fee because of their advice, she became unfriendly, packed everything quickly, and let us pay without any gesture of goodwill for the inconvenience.
Unfortunately, the service was uncooperative and quite unfriendly. Very disappointing.
NC
Nelsy Cortez
Nov 21, 2025
1.0
I recently visited this Vans store after seeing a jacket in the window that caught my eye. I stepped inside to ask whether it was available. The person who appeared to be the manager immediately told me they could sell me the display piece and said the price was $130. I hadn’t even asked for the price at that point, I didn’t know how the jacket would fit or whether I even liked the style on me.
I mentioned that the display jacket didn’t look like my size, and she offered to check in the back for a L.
When she returned, she said the only size available was a medium. I told her that a medium definitely wouldn’t fit me, and in response, she rolled her eyes. At that point, I didn’t want to continue shopping in the store and chose to leave since the attitude I encountered felt unprofessional and totally unfit for someone dealing with customers.
JW
John Waddell
Oct 19, 2025
5.0
Great deals. Pretty decent selection. Sometimes limited in popular sizes. Almost always running some kind of sale.
GC
Gianina Copa
Jul 25, 2025
1.0
WORST CUSTOMER SERVICE! Besides the store was out of internet and they weren’t taking any type of card payments in the store and we had to go for cash to buy a pair of sneakers. The manager in charge gave a hard time to give me the VIP discount in the store. She did not know how to guide me to provide her the coupon and the entire time she was so mean and impatient. I had a hard time trying to find the coupon, which she could easily just honore it because she didn’t need a barcode to scan, she just wanted to make my experience worst in the store.
SS
Steve
Jul 21, 2025
5.0
The store has great inventory, The staff is very pleasant, and Helpful. Diane, Sue, Jenn, and Nia will go out their way to assist You with all your Van needs. Tell them you know “STEVE” . Hope this helps you. Plus the prices are right. Sometimes they have great deals. I’m a customer who supports the Brand. Peace !
What are the operating hours of Vans Outlet at Woodbury Commons Premium Outlets?
Vans Outlet is open daily from 10:00 AM to 9:00 PM.
Where is Vans Outlet located?
Vans Outlet is located at 668 Bluebird Ct, Central Valley, NY 10917, USA.
What payment methods are accepted at Vans Outlet?
Vans Outlet accepts American Express, Android Pay, Apple Pay, Cash, Discover, Klarna, MasterCard, Samsung Pay, and Visa.
What types of products does Vans Outlet offer?
Vans Outlet offers authentic skateboard footwear, apparel, and fashion accessories rooted in youth culture and action sports.
Where can I find more information or shop online for Vans products?
You can visit the Vans website at https://www.vans.com/stores/ny/central-valley/USA425 to shop online and find more information.
Is Vans Outlet at Woodbury Commons a part of a larger shopping area?
Yes, Vans Outlet is located within Woodbury Commons Premium Outlets, a popular shopping destination with many other stores and eateries.
Which nearby stores could I visit before or after shopping at Vans Outlet?
You can explore nearby stores like Spyder for sporting goods, Timberland Outlet for shoes and clothing, and AllSaints for clothing.
Are there any nearby cafes where I can relax during my visit to Vans Outlet?
Yes, Macaron Cafe is a nearby coffee shop where you can enjoy a break during your shopping trip.
Can I find other shoe stores near Vans Outlet at Woodbury Commons Premium Outlets?
Yes, nearby shoe stores include Geox, Nine West Outlet, Clarks Outlet, and Golden Goose, offering a variety of footwear options.
What fashion outlets are located near Vans Outlet for more shopping choices?
Nearby fashion outlets include Ecko Unltd Outlet, Hollister Co., Calvin Klein, True Religion, and Brooks Brothers Outlet, providing a broad range of clothing and accessories.