BOSS Outlet - Woodbury Commons

4.0
329 reviews

About

Clothing Store
HUGO BOSS is one of the market leaders in the upper premium segment of the global apparel market. It focuses on developing and marketing of premium fashion and accessories for men and women. The fascinating brand world of HUGO BOSS comprises the collections of BOSS and HUGO. The brands cover a comprehensive product range encompassing modern apparel, elegant eveningwear and sportswear as well as shoes and leather accessories. Licensed fragrances, eyewear, watches, children’s fashion, home textiles and writing instruments round out the ranges. Visit us in Central Valley!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

BOSS Outlet - Woodbury Commons
851 Grapevine Court, Central Valley, NY
10917, United States

Hours

Reviews

4.0
329 reviews
5 stars
168
4 stars
74
3 stars
47
2 stars
8
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant issue with customer service, with many reviews highlighting rude and unhelpful staff.

Product Quality

Customers generally appreciate the quality of the clothing, noting that Hugo Boss offers good quality garments.

Pricing Issues

Many customers feel that the prices are too high for an outlet store, with some expressing disappointment over misleading discounts.

Staff Attitude

Several reviews mention a lack of professionalism and a negative attitude from staff, impacting the overall shopping experience.

Variety and Selection

While some customers noted a good selection of items, others felt there was a lack of variety and availability of sizes.
  • GG
    Geri
    Oct 3, 2025
    1.0
    I have never encountered a ruder salesperson in my life. Maybe she was tired
  • VL
    Vanesa L.
    Sep 22, 2025
    1.0
    Terrible customer service. They treated us like we owed them money or something. The prices aren’t good either, save yourself some time and buy somewhere else
  • CS
    Caroline Smyth
    May 30, 2025
    5.0
    I visited the Hugo Boss store yesterday with my husband, and I can’t say enough about how wonderful Christian was. From the moment we walked in, it was clear how much he cares—not just about keeping the store immaculate, but about truly helping each customer who walks through the door. Christian has a genuine passion for what he does, and it shines through in every interaction. He was attentive, kind, and incredibly thoughtful while working with us, and his warm energy truly brought a smile to my face—something I haven’t felt much lately as I’ve been going through a very difficult time. He made what could’ve been an ordinary shopping trip feel meaningful, and for that, I’m incredibly grateful. Hugo Boss is lucky to have someone like Christian representing the brand. Thank you again for your time, your kindness, and your dedication—you made a lasting impact on us both.
  • MS
    minar .skd87
    Dec 25, 2022
    2.0
    Good customer service & collection but price is high so much expensive

Frequently Asked Questions About BOSS Outlet - Woodbury Commons

What are the store hours for BOSS Outlet - Woodbury Commons?

The store is open Monday to Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Where is BOSS Outlet - Woodbury Commons located?

It is located at 851 Grapevine Court, Central Valley, NY 10917, inside Woodbury Common Premium Outlets.