DSW Designer Shoe Warehouse

4.2
1565 reviews

About

Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

DSW Designer Shoe Warehouse
357 Old Country Road, Carle Place, NY
11514, United States

Hours

Reviews

4.2
1,565 reviews
5 stars
769
4 stars
470
3 stars
195
2 stars
65
1 star
66

What are people saying?

AI-generated from recent customer reviews

Store Organization

Customers noted issues with store organization, including mismatched shoe boxes and difficulty finding sizes.

Customer Service

Mixed feedback on customer service; some staff were friendly and helpful, while others were reported as rude or unhelpful.

Product Variety

The store offers a wide variety of shoes and brands, with many customers appreciating the extensive selection.

Checkout Experience

Long wait times at checkout were frequently mentioned, with reports of insufficient staff during busy hours.

Pricing Concerns

Some customers felt that prices were higher than expected for a warehouse store, and there were complaints about misleading sales and discounts.
  • DD
    DEBRAILA
    Oct 27, 2025
    3.0
    I’ve been visiting this DSW location for years, and it used to be one of the best — clean, well-organized, and pleasant to shop in. Unfortunately, my most recent visit was disappointing. The store felt somewhat unmanaged: many shoe boxes were mismatched, with pairs missing or containing two shoes for the same foot. Certain sizes, like 9½, were nowhere to be found. The staff seemed disengaged and hard to locate. When approached, some appeared irritated or unwilling to assist. One employee arranging shoes was handling boxes quite roughly, creating unnecessary noise during store hours. At the entrance, a greeter politely said “good morning,” which was a nice touch, but beyond that, the overall atmosphere lacked coordination and customer care. Only one or two cash registers were open, leading to long waits. I truly hope management takes note — this store has great potential and used to set a much higher standard. With better organization and staff engagement, it could easily return to being a 5-star experience.
  • MM
    MAYRA MARTINEZ
    Sep 7, 2025
    5.0
    This is shoe heaven. My daughter always comes to DSW to find the best shoes for my granddaughter.
  • CL
    Casey Lynn
    Sep 5, 2025
    5.0
    Love this store! It’s a huge DSW. THEY HAVE GREAT INVENTORY. MORE THAN THE OTHER DSW STORES I’VE BEEN TO. AND WHEN YOU ORDER ONLINE, ODDS ARE THEY WILL HAVE THE SHOES OR BAGS OR SOCKS YOU ARE ORDERING IN STOCK FOR IMMEDIATE PICK UP! I got my sins back pack here for the start of 7 th grade and I researched online Nike back packs and the Nike xl back pack was almost $10 cheaper here then at kohls or macys or dicks sporting goods!!! And it was available for pick up in 1 hour!! Can’t beat that!!
  • RB
    Rosey Bhatia
    Aug 29, 2025
    5.0
    Very friendly staff! Great collection!
  • DP
    Dominick P
    Aug 21, 2025
    4.0
    Wide variety of all types of shoes sneakers etc reasonable priced

Frequently Asked Questions About DSW Designer Shoe Warehouse

What are the operating hours of DSW Designer Shoe Warehouse in Carle Place?

DSW Designer Shoe Warehouse is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.

Does DSW Designer Shoe Warehouse offer delivery services?

No, delivery is not offered. However, they do provide in-store pickup.