Business Details
About
Clothing StoreWomen's Clothing StoreShoe StoreJewelry StoreLingerie StoreFashion Accessories Store
Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous, on-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Buffalo to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at Walden Galleria.
Location
Hours
Reviews
3.5
138 reviews
5 stars
61
4 stars
22
3 stars
19
2 stars
3
1 star
33
- JDJuna DavenportOct 19, 20253.0The woman who was originally cashing us out was extremely rude. (Mixed complexion, curly hair, average height and build.) She pushed us aside so another clerk could ring us up, only to take the next person in line instead. That would’ve been fine if we were being difficult but we were just trying to buy a dress! The entire time she made little remarks under her breath and smirked down at her keyboard, which felt very unprofessional. Ironically, she wasn’t much friendlier to the woman behind us either. The only reason this isn’t a one-star review is because everyone else in the store was fantastic. The associate who stepped in to help us was warm, funny, and made the checkout experience enjoyable again. The dressing room attendants were also super friendly and attentive. If customer service isn’t a role you enjoy, there are plenty of other positions out there but the rest of the staff truly deserve recognition for their kindness and professionalism.
- SGSarah GOct 4, 20255.0I needed a gold purse for my daughter’s wedding. I believe her name was Josie, she had dark brown hair and she was petite. Anyway, I asked for help because I was only able to locate 1 gold purse and it didn’t go with my dress. She went above and beyond on a hunt, throughout the entire store, and told me she had seem some gold purses that were In a box a few weeks ago. After about 10 minutes of looking, she located the box that she had been looking for!!! She found me 3 more purses to choose from and I was able to find the perfect gold purse! Thank you again, Josie! It’s customer service like this that is so rare these days and she needs to be acknowledged. Had it not been for her being the only employee who willingly helped me, I would have left and spent money elsewhere.
- EEemilySep 20, 20251.0THE WORKER WENT INTO MY DRESSING ROOM! Terrible service went into my dressing room to take dresses from me! no apology or explanation! The girl running the dressing room african american, green top, jeans, slick back pony, with blemishes. Worked 9/20 at noon! worst windsor ever I have been shopping here for years and have never had an experience at any other location
- ABA M BrokustSep 7, 20251.0Absolutely terrible customer service! Wouldn’t let customers switch out sizes. Which I have never experienced at any store; if it doesn’t happen to be the rule, the employees don’t have to be so nasty And just plain rude about it. There was an employee wearing one of those high cut body suits, she had black pants on, unbuttoned and folded down. So unprofessional looking. Unprofessional customer interactions and unprofessional appearance. Apparently Windsor galleria doesn’t have any standards.
- MTMaiya TaftFeb 27, 20251.0Very bad service and employees who are not afraid to cuss at you under their breath as you pass for absolutely no reason.
Frequently Asked Questions About Windsor
What kind of clothing can I find at Windsor in Buffalo?
Windsor offers glamorous, on-trend women's clothing for special occasions, including formal dresses, cocktail dresses, bustiers, cargo pants, and wedding guest dresses.
Where is the Windsor store located in Buffalo?
Windsor is located at 1 Walden Galleria, #D105, Buffalo, NY 14225, inside the Walden Galleria mall.
What are the Windsor store hours in Buffalo?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I contact Windsor Buffalo?
You can contact Windsor Buffalo by phone at +1 888-495-4957 or email at store144@windsorstore.com.
Does Windsor Buffalo have an online presence?
Yes, Windsor Buffalo can be found on Pinterest, TikTok, YouTube, Facebook, and Instagram under the handle 'windsorstore'.
What types of stores are near Windsor in Walden Galleria?
Nearby stores include Bath & Body Works, PacSun, Champs Sports, Belden Jewelers, Soma Intimates, Vans, Pandora Jewelry, and J.Jill, among others.
Are there any places to eat near Windsor at Walden Galleria?
Yes, near Windsor you can find Bravo Cucina, Auntie Anne's Pretzels on the lower level, and Starbucks for quick dining or snacks.
Can I visit a salon near Windsor to complete my look?
Yes, Regis Salon and Charlotte Tilbury beauty salon are nearby, offering hair styling and beauty services to complement your outfit.
What other types of stores complement Windsor’s fashion offerings nearby?
Nearby you'll find stores specializing in shoes like Champs Sports and Vans, lingerie such as Soma Intimates, and jewelry stores including Belden Jewelers and Pandora Jewelry to complete your look.
Is Windsor Buffalo accessible via public transit or near landmarks for easy navigation?
Windsor is located inside the Walden Galleria mall, a major shopping destination in Buffalo, making it easy to find. Visitors can also explore nearby popular spots such as Build-A-Bear Workshop and Bath & Body Works during their visit.