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DSW Designer Shoe Warehouse

4.1
(490 reviews)

Business Details

One Walden Galleria, Buffalo, NY
14225, United States
(716) 684-7808

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

DSW Designer Shoe Warehouse
One Walden Galleria, Buffalo, NY
14225, United States

Hours

Reviews

4.1
490 reviews
5 stars
226
4 stars
156
3 stars
60
2 stars
18
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff professionalism; some customers reported helpful and friendly service, while others experienced rudeness and unhelpfulness.

Product Selection

Customers appreciated the wide variety of shoes available, but some noted that the selection was limited or not as good as in the past.

Pricing

Feedback on pricing was varied; while some found great deals and reasonable prices, others felt the prices were too high for the quality offered.

Store Cleanliness

The store was generally described as clean and organized, contributing positively to the shopping experience.
  • SF
    Sydney Ford
    Jan 20, 2026
    1.0
    All four associates were behind the counter on their phones. No greeting, no acknowledgment, no one asking if I need assistance, no one working the floor. I felt uncomfortable interrupting their scrolling to ask a question. It’s disrespectful and If you’re wondering why sales are low, they’re the reason why.
  • DK
    David Khoury
    Sep 28, 2025
    5.0
    My Lady only took an hour to shop there which is very rare and she came out with four or five pairs of shoes and she was so happy and relieved that DSW was here at the Walden Galleria mall!
  • MM
    michaela
    Sep 22, 2025
    1.0
    supervisor went above and beyond to find an excuse to not take a return, and genuinely refused to listen to me at all. once we proved that we did in fact buy shoes from the store, she offered me a measly 15% discount instead of just taking the shoes. she was not listening and acting like the price of the return was coming straight from her pockets. will not be returning, and will be taking my business to a place that employs managers/supervisors who listen.

Frequently Asked Questions About DSW Designer Shoe Warehouse

What brands of shoes can I find at DSW Designer Shoe Warehouse in Buffalo, NY?

DSW Buffalo offers over 25,000 pairs of designer shoes including brands such as Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto.

Does the DSW Designer Shoe Warehouse in Buffalo offer delivery services?

No, delivery services are not offered. However, in-store pickup is available for purchases.

Brand Certified Facts from DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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