Brand Certified
JCPenney
4.2(3013 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
360 Gateway Dr, Brooklyn, NY
11239, United States
Certified by JCPenney • Feb 22, 2026
(718) 235-3818
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/ny/brooklyn/clothing-stores-brooklyn-ny-197.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Brooklyn, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.2
3,013 reviews
5 stars
1,626
4 stars
791
3 stars
303
2 stars
126
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and dismissive behavior from employees.
Store Organization
The store is generally well-stocked and organized, but some customers noted issues with cleanliness and disorganization in certain sections.
Product Quality
Customers appreciate the quality and variety of products, especially in housewares and clearance items, but some expressed disappointment with the clothing selection being outdated.
Photo Services
Experiences with the photo department were largely negative, with multiple customers reporting long wait times and poor service from photographers.
- WDWazir DeenJan 31, 20265.0I’ve been a loyal customer of this JCPenney store since its opening. The friendly and helpful associates make shopping a pleasant experience. The store is always well-stocked with the merchandise I’m looking for. I particularly enjoy the coupons; JCPenney offers unbeatable prices, with great quality products.
- LHLincoln HossfeldJan 31, 20265.0Amelia in the cologne section knows her section extremely well. You can tell she knows her craft! Surprised she isn’t a manager yet.
- GFGiovanni FigueroaJan 13, 20265.0Lastest apparel out there with discounted clearance items
- RSRoberto SifontesJan 12, 20265.0Excelente almacén de ropa y accesorios
- AKAnita KJan 2, 20265.0JC Penney is a store that has always had quality products at great prices! The selection is varied, priced well, and durable. The staff is friendly and helpful! Being that there are few of these stores in our area, I am happy that JC Penney is here!
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in Brooklyn Gateway Phase 2?
JCPenney in Brooklyn Gateway Phase 2 is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 8:00 PM on Sunday.
What types of products does JCPenney Brooklyn offer?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, skincare, makeup, and beauty products.
Does JCPenney in Brooklyn support in-store shopping and curbside pickup?
Yes, this location offers both in-store shopping and curbside pickup services to enhance customer convenience.
Which payment methods are accepted at JCPenney Brooklyn?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Are there any wheelchair accessibility features at JCPenney Brooklyn?
Yes, the store has a wheelchair accessible entrance ensuring accessibility for all customers.
Does the Brooklyn JCPenney store have public restrooms available?
Yes, there are public restrooms available at this JCPenney location.
Where can I find beauty products near JCPenney Brooklyn?
You can shop for beauty products at SEPHORA inside JCPenney, which offers a wide range of cosmetics and skincare.
Which public transportation options can help me reach JCPenney Brooklyn?
The Gateway Center Terminal bus station nearby is a convenient public transit option to reach JCPenney Brooklyn.
What dining options are available near JCPenney Brooklyn for a quick meal?
Nearby you can find Dunkin' for coffee and donuts, and Smashburger for fast casual burgers.
Are there other clothing stores near JCPenney Brooklyn to explore?
Yes, nearby clothing stores include Nike Unite, Gap Factory, Marshalls, dressbarn, Burlington, Champs Sports, and Victoria’s Secret for a variety of fashion options.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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