DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were reported as rude and unprofessional.
Store Selection
The store offers a large selection of shoes, particularly for women, but some customers noted limited options for men and specific styles.
Store Environment
The store is described as clean and well-organized, with a cheerful atmosphere, although some customers experienced discomfort due to staff behavior.
Return Policy Issues
Several customers reported negative experiences with the return policy and difficulties in processing returns.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it reasonable while others considered it overpriced.
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Alizabeth
Nov 14, 2025
5.0
DSW Designer Shoe Warehouse is the ultimate destination for Shoe Lovers searching for current, in-season styles. Each location carries more than 25,000 pairs of designer footwear for both men and women, featuring popular brands such as Nike, Cole Haan, Sperry, Puma, Dr. Scholl’s, New Balance, TOMS, Vince Camuto, and many others. But DSW offers more than just shoes—you’ll also find handbags, accessories, and a great selection of kids’ footwear, making it easy for shoppers to discover exactly what they’re looking for.
Members can also take advantage of DSW Rewards, a free loyalty program that offers exclusive perks like reward certificates, special deals, and more. Simply shop, earn, and enjoy the benefits. After all, your shoes say a lot about you—so make sure they say something amazing. DSW (Designer Shoe Warehouse) Inc. continues to be a top destination for branded footwear and accessories.
AR
Andrea Reyes
Nov 10, 2025
1.0
Just because my husband and I spoke Spanish the security kept following us around. Literally every aisle we were in he would walk pass us and not even pass by other aisles. If you’re Hispanic he will literally judge you and start following you
LH
L H
Oct 26, 2025
1.0
I was there today they have the rudest manager ever.He did not let me return a pair of shoes that were still in the date of being able to be returned.
FH
Fang HeKiley
Oct 10, 2025
3.0
the older woman cashier (who seems new at the job) does not belong at a register. you simply cannot say things like “how should i know?” when a customer asks a question about payment. then i had to ask for a bag and when i said, “thanks very much, have a good day,” she wouldn’t even look at me. i’ve worked in service for twelve years and i get it: everyone has bad days and have dealt with difficult customers, but never have i ever treated a customer this way. this was my first visit to this store and i don’t feel comfortable returning. i finally had a day off after six months postpartum, but this interaction made me never want to go out again.
LM
Luisa Montes
Sep 20, 2025
5.0
Jon was amazing!!! I was looking around for a shoe I saw was in stock online but couldnt find. He took the initiaive to ask me if i needed help even though he was in the middle of moving a ton of boxes. He even got down and helped me search. He suggested we look in a section I hadnt even thought of. We found the shoes! He was awesome and went above and beyond to help. He’s a great assest to your team and I will be coming back to DSW Atlantic bc of his helpfulness and kindness.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What brands and types of products can I find at DSW Designer Shoe Warehouse in Brooklyn?
DSW Brooklyn offers over 25,000 pairs of shoes for men, women, and kids from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, and more, along with handbags, accessories, and kids' shoes.
What are the store hours for DSW Designer Shoe Warehouse at 139 Flatbush Avenue?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Does the DSW store at Atlantic Terminal offer delivery services?
No, delivery is not offered, but in-store pickup is available.
What payment options are accepted at DSW Designer Shoe Warehouse in Brooklyn?
DSW accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Can I get my shoes repaired or donate shoes at the DSW Brooklyn location?
How can I contact DSW Designer Shoe Warehouse in Brooklyn?
You can reach them by phone at +1 718-789-6973 or email at info@dswinc.com.
Is DSW Brooklyn accessible for in-store shopping and does it welcome the LGBTQ+ community?
Yes, the store welcomes in-store shopping and is LGBTQ+ friendly.
What nearby shopping centers can I visit in addition to DSW at Atlantic Terminal?
Nearby shopping centers include Atlantic Terminal Mall and Atlantic Center, where you can find a variety of stores and services.
Are there places to eat near DSW Designer Shoe Warehouse for a meal before or after shopping?
Yes, nearby dining options include Applebee's Grill + Bar, Subway, McDonald's, Buffalo Wild Wings, Pizza Hut Express, and Cold Stone Creamery.
What other stores can I shop at near DSW in Atlantic Terminal?
Nearby stores include Target Atlantic Terminal for groceries and furniture, Guitar Center for musical instruments, and Victoria's Secret for women's clothing and lingerie.