The AX Armani Exchange Brooklyn Kings Plaza store is the full embodiment of the brand's metropolitan, urban spirit. In this vibrant, modern space, you can get inspired by the new season's trends and latest men's and women's clothing collections, as well as bold shoes and accessories that will add the perfect finishing touch to any look.
Don't like the staff, very rude and unprofessional
LK
Lasha Kobeshavidze
Aug 19, 2025
1.0
There are many dissatisfied customers and why aren't they publishing this? This is unacceptable. I personally filed a lawsuit for this.
LL
Lapsha Lorenco
Aug 19, 2025
1.0
Hello,
I have been a loyal customer of Armani for a long time, spending nearly $5,000 in just the past 6 months, always paying in cash. Recently, I bought a bag as a gift for my friend, but when I tried to return it, your store refused, claiming that the item smells like cigarettes. This is completely false, as I do not smoke and the bag was kept in my child’s room.
This decision is unacceptable. I am sending the item for professional examination, and if no such smell is found, I will consider this a violation of consumer rights under New York law. This situation is not about the money — it is about principle. As a loyal client, I deserve fair treatment, but instead I experienced very poor service and unfair accusations from your staff and management.
Unless this matter is resolved properly with a full refund, I will be forced to escalate this complaint, including legal action.
JJ
jdstasia
Aug 1, 2025
5.0
Classic styled clothing for men and women!!!
DM
Daniel Mardachai
Jun 28, 2025
1.0
The staff here is very unprofessional what a waste of time. They work at a very slow pace they really need to get it together. They made me wait in line for long periods of time claiming they have a system issue. The guy working the cashier dressed in a beanie and denim jacket was extremely rude and obnoxious he refused to help me and my wife after we explained that they sold us damaged items with stains in another Armani location. He kept talking over us raising his voice with an attitude. I spoke to Armani customer service prior to coming in they said tha this branch would be able to exchange the items that were defective that had stains according to the 30 day buyer’s remorse policy. The guy wasn’t willing to help me or my wife. We called and emailed Armani regarding this matter. You need to consider getting better employees at this location this is unacceptable. I will never shop at this Armani location ever again.
Frequently Asked Questions About AX Armani Exchange
What are the operating hours of AX Armani Exchange at Brooklyn Kings Plaza?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does AX Armani Exchange at Brooklyn Kings Plaza offer delivery services?
Yes, the store provides home delivery services.
What types of products can I find at AX Armani Exchange Brooklyn Kings Plaza?
You can shop for men's and women's clothing, shoes, leather goods, soft accessories, watches, and underwear.
Where is AX Armani Exchange located in Brooklyn?
The store is located at 5373 Kings Plaza, Space 248, inside the Kings Plaza Shopping Center in Brooklyn, NY 11234.
Does the AX Armani Exchange store accept gift cards and credit cards?
Yes, they accept gift cards and credit card payments.
Is AX Armani Exchange Brooklyn Kings Plaza an LGBTQ+ friendly store?
Yes, the store welcomes LGBTQ+ customers and is recognized as a transgender safe space.
What brands does AX Armani Exchange Brooklyn Kings Plaza carry?
The store carries the A|X brand, which is Armani Exchange.
What nearby stores can I visit after shopping at AX Armani Exchange in Kings Plaza?
You can visit Victoria's Secret and Pink nearby, which offer women's clothing and lingerie, as well as Rainbow Shops and Aldo Accessories for fashion and shoes.
Are there dining options near AX Armani Exchange Brooklyn Kings Plaza?
Yes, The Cookie House, a bakery and smoothie juice bar, is nearby and a great place to grab a snack or refreshment after shopping.
How can visiting nearby stores like Victoria's Secret complement my shopping experience at AX Armani Exchange?
After exploring the latest fashion at AX Armani Exchange, you can visit Victoria's Secret nearby for lingerie and women's clothing, making it convenient to complete your wardrobe update in one trip.