Messed up a return and refuses to pickup the phone. What a useless experience. Buy elsewhere.
LW
Lilly Wolfson
Dec 28, 2025
1.0
They have a scummy return policy: if you use a gift card as part of a purchase, and you return ANY item from that purchase, the return credits back onto the gift card instead of your form of payment, even if the value of the items you DIDN’T return still exceeds the gift card amount. Alo obviously does this to keep the money in their ecosystem. The people working there feign indifference or genuinely don’t care. Scam. Avoid.
KL
K Luciano
Dec 27, 2025
5.0
Great service and friendly peopke
TB
Tracy Becker
Dec 21, 2025
1.0
Every experience me and my 25 year old daughter online or in store has been terrible.
Clothing is often not sized correctly, falls apart and is impossible to return without jumping through my obstacles. I do admit their items can be cute but not worth it,
SM
Sebastian Mejia
Dec 18, 2025
1.0
Called 10 times and no answer. Answer the phone and I will change my review.