Numerous reviews highlighted issues with rude and unhelpful staff, particularly managers, leading to negative shopping experiences.
Store Environment
The store is large and well-stocked, but many customers noted it was often messy and disorganized, making it difficult to shop.
Pricing and Quality
While customers appreciated the reasonable prices, many expressed disappointment with the quality of the clothing, suggesting it was not worth the cost.
Racial Profiling Concerns
Several reviews mentioned experiences of racial profiling by security, creating a hostile shopping atmosphere for some customers.
Facilities
Customers were frustrated by the lack of public restrooms in such a large store, which they found inconvenient.
JB
Jesse Brown
Dec 30, 2025
5.0
I have purchased alot of nice low price cloths for myself and my granddaughter.i will be back to that location. Wonderful
CT
Christian Thompson
Dec 29, 2025
1.0
Just left. As i walk through i can feel eyes following me everywhere i went. I spent over 100$ and bought a reusable bag. The only black man in the store and the security attempted to rush me at the door demanding a receipt. I stated he didn’t stop anyone else and he began to stutter. Want to be RACIALLY PROFILE? This is the perfect place to go. I’m not coming back and will never recommend PRIMARK again.
CL
Chanel London
Dec 13, 2025
5.0
Shout out to the staff @ Primark Albee Square! They were very polite and willing to answer my questions! Thank y’all💕💕💕
SM
St. M.
Dec 6, 2025
1.0
Terrible service. TheyJust refused me to return my money for the boots that fell apart in a week. Bad shoes and disappointing disrespectful policy. Never gonna buy there again
ZM
Zuham Moreno
Nov 23, 2025
1.0
Although they have a huge selection, their prices have increased drastically the past few years and the quality is still the same cheap one. I could find better prices and quality at Ross. Customer service is non existent. I’m always nice and respectful to retail workers because I have worked retail before in Times Square, but the unprovoked attitude and disregard for customer assistance is crazy.
Primark is located at 445 Albee Square West, Brooklyn, NY 11201, USA, within City Point Brooklyn.
What are Primark's regular store hours?
Primark is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 8:00 PM.
Is Primark currently open or closed?
Primark is currently open.
What types of clothing does Primark offer?
Primark offers clothing for men, women, boys, girls, and babies, including lingerie and department store items.
What payment methods are accepted at Primark?
Primark accepts Android Pay, Apple Pay, cash, Mastercard, and Visa.
Where can I find more information about Primark Brooklyn online?
You can visit their website at https://www.primark.com/en-us/stores/brooklyn-ny/445-albee-square-west or their Facebook page at https://www.facebook.com/PrimarkUSA.
How can I contact Primark Brooklyn by phone?
You can reach Primark Brooklyn at +1 929-281-0070.
What nearby stores can I visit along with Primark at City Point Brooklyn?
Nearby you can find Prince Street Jewelers, a jewelry and fashion accessories store, offering shopping variety near Primark.
Are there educational institutions near Primark at City Point Brooklyn?
Yes, LIU Brooklyn Media Arts, a college and university specializing in education, is located nearby.
How can nearby locations help me plan my visit to Primark Brooklyn?
You can visit nearby places like Prince Street Jewelers for jewelry shopping or explore educational exhibits at LIU Brooklyn Media Arts before or after shopping at Primark.