Primark

4.4
601 reviews

About

Clothing StoreBaby Clothing StoreChildren's Clothing StoreGirls ClothingMen's Clothing StoreWomen's Clothing StoreBoys ClothingDepartment StoreLingerie Store
Now Open at City Point!

Location

Primark
445 Albee Square West, Brooklyn, NY, NY
11201, United States

Hours

Reviews

4.4
601 reviews
5 stars
396
4 stars
117
3 stars
33
2 stars
15
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted issues with rude and unhelpful staff, particularly managers, leading to a negative shopping experience.

Store Organization

Customers noted that the store is often messy and disorganized, making it difficult to find items.

Product Selection

While many appreciated the variety of clothing available, several customers expressed disappointment with the limited sizes and inventory compared to other locations.

Pricing

The store is frequently praised for its affordable prices and good quality clothing, making it a popular shopping destination.

Facilities

Multiple reviews mentioned the lack of public restrooms, which is a significant inconvenience for shoppers.
  • ZM
    Zuham Moreno
    1 day ago
    1.0
    Although they have a huge selection, their prices have increased drastically the past few years and the quality is still the same cheap one. I could find better prices and quality at Ross. Customer service is non existent. I’m always nice and respectful to retail workers because I have worked retail before in Times Square, but the unprovoked attitude and disregard for customer assistance is crazy.
  • BR
    Brooklyn Rambo
    1 day ago
    5.0
    Very good experience shopping at primark. I like the men's department and basically almost everything. good staff with great hospitality. Very good fare prices. The store layout is so organized.
  • IF
    Ignacio Fuenza
    Nov 12, 2025
    4.0
    La atención es mala, con un personal parece que con poco ánimo... El resto todo bien, amplio, grande y mucha variedad de ropa, hay algunas prendas que valen mucho la pena costo-calidad. Me parece que quizás sin ser tan fancy, aún así es mejor que H&m.
  • RZ
    Roy Zuniga
    Nov 5, 2025
    5.0
    "Penneys" redirects here. For the American retailer, see JCPenney. For the unrelated Philippine community mall chain, see Primark Town Center. Primark Limited[7][8] (/ˈpriːmɑːrk/; trading as Penneys in Ireland)[9][10] is an Irish multinational fashion retailer with headquarters in Dublin, Ireland,[11] with outlets across Europe and in the United States. The original Penneys brand is not used outside of Ireland because it is owned elsewhere by American retailer JCPenney. Primark Limited
  • CN
    Cierra N
    Oct 20, 2025
    1.0
    I’m a frequent shopper here at this location and usually have no issues. However, I had a very rude and offensive encounter with a manager(white woman, glasses, dark hair). I initially wanted to do an exchange but turns out I mistakenly brought the wrong receipt for my item. I’ll admit I was in disbelief at first but remained respectful so one of the nice cashiers called this manager over to assist further and that’s when the tone changed. She verified the item I wanted to exchange was not on the receipt and I expressed understanding and asked if Primark gives store credits for items without receipts … she proceeded to say “ no, because you didn’t buy this” which implies that I stole this item. I immediately corrected her and said she needs to watch her verbiage. She gave a fake apology and then tried to speak over me once more before walking off with an attitude.

Frequently Asked Questions About Primark

Where is Primark located in Brooklyn?

Primark is located at 445 Albee Square West, Brooklyn, NY 11201, USA, within City Point Brooklyn.

What are Primark's regular store hours?

Primark is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 8:00 PM.