Brand Certified
JCPenney
4.2(4305 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
100 Baychester Ave, Bronx, NY
10475, United States
Certified by JCPenney • Mar 01, 2026
(718) 862-9125
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ny/bronx/clothing-stores-bronx-ny-2718.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Bronx, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
4,305 reviews
5 stars
2,313
4 stars
1,104
3 stars
506
2 stars
151
1 star
231
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for their helpfulness, while others were reported as rude and unhelpful.
Long Wait Times
Numerous reviews highlighted long lines at checkout and for online order pickups, often due to insufficient staffing.
Store Conditions
Customers reported issues with cleanliness, lack of air conditioning, and disorganization within the store.
Product Variety
Positive feedback on the variety and quality of products available, with many customers appreciating the sales and discounts.
- AJAmanda Johnson1 day ago1.0First and last time shopping here. HORRIBLE customer service from Francesca the manager. 1. No one helped me find an item I was looking for. When I asked for help I was told “if you didn’t see it then that means we don’t have it”. After searching a bit more I found the item. 2. The manager Francesca would not honor the online price. I told her I would order for pick up instead. She told me if I did that I’d have to wait several hours despite the item being right there. She offered no assistance in helping me or making me a satisfied customer. She was unprofessional. This place is horrible and I wouldn’t step foot back inside.
- AAAngelFeb 11, 20265.0Buena tienda.
- CCCas CasFeb 1, 20261.0WHY is it as cold as outside on the first floor?? Staff and customers should not have to suffer like this. The other two floors are fine. Management should address this because it is unfair to staff who do not have the same option to walk out as a customer. Just my opinion.
- AAAbigail AppiahJan 1, 20265.0Very great
- DDDenise DunnleeDec 31, 20254.0I foind what I was looking for. However, the check out line was too long. There were only two cashiers on the first and the second floor. No registers on the 3rd floor.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Bronx offer?
JCPenney in Bronx offers apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours of the JCPenney store in Bronx, NY?
The store is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 8:00 PM on Sunday.
Does the Bronx JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney in Bronx provides both curbside pickup and in-store shopping options.
What payment methods are accepted at the JCPenney Bronx location?
They accept American Express, Check, Discover, MasterCard, and Visa.
Is the JCPenney store in Bronx wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Where exactly is the JCPenney store located in Bronx, NY?
It is located at 100 Baychester Ave inside the Bay Plaza Mall in Bronx, NY 10475.
What nearby stores can I visit with JCPenney at Bay Plaza Mall?
Nearby stores include Icing for jewelry and fashion accessories, Vans for shoes and women's clothing, ALDO for shoes and accessories, and American Eagle for men’s and women’s clothing.
Are there dining options close to JCPenney in Bay Plaza Mall?
Yes, you can enjoy meals at nearby places such as Bagel Cafe, Scotch Bonnet Jamaican Restaurant, Crepes NYC, and Sbarro for pizza and Italian cuisine.
Is there a gym near JCPenney in the Bay Plaza Mall area?
Yes, LA Fitness gym is located nearby for your fitness needs.
Where can I find beauty and spa services near the Bronx JCPenney?
You can visit Sephora inside JCPenney, Victoria Nails and Spa, or Royal Med Spa nearby for beauty and spa services.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website