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Brand Certified

DSW Designer Shoe Warehouse

4.2
(827 reviews)

Business Details

2134 Bartow Ave., Bronx, NY
10475, United States
(347) 614-1490
https://stores.dsw.com/usa/ny/bronx/dsw-designer-shoe-warehouse-bay-plaza.html

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

DSW Designer Shoe Warehouse
2134 Bartow Ave., Bronx, NY
10475, United States

Hours

Reviews

4.2
827 reviews
5 stars
448
4 stars
186
3 stars
115
2 stars
37
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and unprofessional.

Store Selection

Customers appreciated the variety of shoes available, but many noted issues with stock availability and limited options in certain sizes.

Cleanliness

The store's cleanliness received positive remarks, but there were also complaints about unpleasant odors in some locations.

Checkout Experience

Long wait times at checkout were frequently mentioned, with customers expressing frustration over insufficient staffing.
  • JG
    Johnny G
    Jan 27, 2026
    5.0
    Just went in for snow boots and I had a great experience with a sales associate/cashier Jazzly. She was great in explaining the product and why it was a good purchase. I often run into people that seem to not want to be at their jobs but Jazzly was SUPERB and at 10:30am getting a smile and great energy from someone is always a plus. Thank you Jazzly at DSW in Bayplaza. Keep being great.
  • NG
    Nancy Gonzalez
    Jan 18, 2026
    1.0
    According to their online policy, exchanges for the same item is allowed in store and online if it’s different color or size. I was exchanging for a different size. The cashier that took care of me told me they don’t do exchanges and can only do returns and then a new purchase. I will not come back to this branch. Their employees need to be well versed on what the policies are online. She also told me I had to pay shipping for online purchases but when I checked online it said I didn’t. Hope the lady she was training gets another person to train her correctly.
  • PE
    Pete English
    Jan 8, 2026
    5.0
    Tyra energy infectious ebony a great manager the young lady. I believe her name is Tyra. Help me find my shoes giving me various options. Super kind, super efficient she was the friendliest face I had seen all morning and had super customer service skills
  • KR
    Kareem Reem
    Dec 12, 2025
    1.0
    The manager with glasses has an insanely bad attitude. Its weird to go into a store when you need to buy something and no staff including the manager wants to help you. DSW has serious work to do at this location. If they wonder why the store is empty weeks before holiday. The answer is simple. Management and customer service.
  • AB
    Alex Bueno
    Nov 11, 2025
    5.0
    Very good selection

Brand Certified Facts from DSW Designer Shoe Warehouse

This information is certified by DSW Designer Shoe Warehouse and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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