Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Blasdell, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
953 reviews
5 stars
507
4 stars
239
3 stars
117
2 stars
40
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.
Store Organization
Several reviews mentioned the store being cluttered and unorganized, making it difficult to find items.
Product Selection
Customers appreciated the variety of products available, particularly in clothing and household goods, though some noted a lack of major brands.
Pricing and Sales
The store was frequently commended for its good deals and sales, although some customers expressed frustration with coupon restrictions.
Delivery Issues
There were complaints regarding online order fulfillment and delivery problems, leading to dissatisfaction with the overall shopping experience.
- INIsabel NicholasOct 24, 20255.0the survey didn’t let me name specific store associates but Peyton and Josette were so fantastic at saving us lots of money and helping us get cashed out so quickly that I just had to go the extra mile and leave a review specifically for them!! thank you guys!!
- RCRobin COct 16, 20255.0I’m not one to go into the stores for a return but I’m glad I did this time! I was met by a cashier named Yvonne. I had a return and she went above and beyond to help me find the right product I needed! I wish more customer service was like! Ty Yvonne!
- 111TSETIOct 4, 20251.0They send you all these coupons in the mail only to figure out you can't use them in the store. 🤷♂️ This is not the first or second time either.
- AAAngela ArcheyOct 3, 20255.0Their store brand snacks taste good.
- SZShannon ZSep 6, 20255.0I needed to get clothes for jury duty today. A woman named Billi was working in the women’s department. She was very helpful and kind. She made friendly conversation with all the people shopping. I was greeted by every employee I came across. One employee even approached me to see if I needed a cart. I was so impressed with how they treated their customers. The clothing was also very high quality. I never usually shop here, but now it is one of my favorite stores. Amazing customer service!
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Blasdell, NY?
JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney at McKinley Mall?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup or shipping options?
Yes, JCPenney offers free shipping and curbside pickup options for customers.
What exclusive brands does JCPenney carry?
JCPenney carries exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What payment methods are accepted at JCPenney?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks. Debit cards are also accepted, and cash is not required.
Does JCPenney at McKinley Mall have wheelchair accessible entrances and public restrooms?
Yes, the store has wheelchair accessible entrances and public restrooms available for customers.
Are there any beauty and spa services near JCPenney at McKinley Mall?
Yes, nearby beauty and spa options include Sephora inside JCPenney, JCP Salon McKinley Mall, Tiana’s Place Salon & Spa, Model Browz, Buffalo Trim, and Regis Salon all located within or near McKinley Mall.
What entertainment options are available near JCPenney in McKinley Mall?
Customers can enjoy movies at nearby cinemas such as McKinley 6 Theatres and McKinley Mall Cinema 6 near JCPenney.
Are there dining options close to JCPenney in McKinley Mall?
Yes, nearby dining options include Barnes & Noble Café and Matayo's Pizza, ideal for a meal or snack before or after shopping.
Where can I find other clothing and shoe stores near JCPenney?
Nearby clothing and shoe stores include Famous Footwear, Hollister Co., CJ Banks, Old Navy, Foot Locker, and Piercing Pagoda for jewelry.