Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Bay Shore, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,501 reviews
5 stars
795
4 stars
358
3 stars
150
2 stars
54
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude or unhelpful service from staff, particularly at checkout and in the photo studio.
Checkout Experience
Many reviews mention long wait times due to insufficient cashiers, leading to frustration among customers.
Store Organization
Customers noted that the store was often disorganized, with difficulty finding items and inadequate signage for returns and exchanges.
Product Quality and Pricing
While some customers appreciated the sales and variety of products, others felt that prices were high for the quality offered.
- RBRoland BenitezDec 30, 20255.0Muy buena
- RFRuben FriedmanDec 22, 20253.0I ordered hair gel on line. I had to return it because one cap was off and there was gel on the tube and all over the envelope they came in.
- TGTheresa GerrityDec 14, 20255.0I love this store! It's the last great department store and the staff are all so awesome. They had a really cool VIP event tonight and I won a gift card! Thank you to the management and staff who were there tonight! <3 JCPenney fan forever
- MBMarisa BernardDec 12, 20251.0I had a very disappointing and misleading experience at the JCPenney Photo Studio located at 1701 Sunrise Highway, Bay Shore, NY. I came in on December 6 to use a valid Groupon for photo services. The employee told me—incorrectly—that the Groupon could only be used as an “add‑on” and that I was required to purchase one of their expensive bundles in order to redeem it. At no point was I told that the Groupon could be used on its own. After leaving, I called another JCPenney Photo Studio and was immediately told the truth: the Groupon is fully valid as a standalone offer and does not require buying any additional package. This means the employee at the Bay Shore location either misrepresented company policy or used high‑pressure tactics to upsell me into a purchase I never wanted. Because of this misinformation, I was charged over $200 for services I did not knowingly agree to. The experience was especially stressful because we were there with our young child during the busy holiday season, and the employee created a false sense of urgency while withholding important details. This kind of behavior is unethical and unacceptable. I am requesting a full refund and hope JCPenney addresses the sales practices at this location so other families aren’t taken advantage of.
- LCLynda ChristiansenDec 4, 20251.0How do you only have one cashier upstairs and one cashier downstair during Christmas… this is horrible. I don’t even want to come here to shop
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Bay Shore, NY?
You can find a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup at JCPenney in Bay Shore, NY.
What are the operating hours for JCPenney at the South Shore Mall location?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Bay Shore offer curbside pickup and free shipping?
Yes, JCPenney Bay Shore offers both free shipping and curbside pickup options for your shopping convenience.
Which payment methods are accepted at JCPenney in Bay Shore?
JCPenney in Bay Shore accepts American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney Bay Shore store accessible for customers with disabilities?
Yes, this JCPenney location features a wheelchair accessible entrance and public restrooms to accommodate customers with disabilities.
Where is JCPenney located within Bay Shore?
JCPenney is located at 1701 Sunrise Hwy inside the South Shore Mall in Bay Shore, NY 11706.
Can I combine a visit to JCPenney with other shopping or dining at South Shore Mall?
Absolutely, JCPenney is inside South Shore Mall, where you can also visit stores like Sephora, Bath & Body Works, or enjoy dining options such as Blaze Pizza and The Cheesecake Factory at Westfield South Shore Mall, making it convenient to shop and eat in one trip.
Are there beauty and skincare stores near JCPenney at South Shore Mall?
Yes, near JCPenney you can find Sephora and Ulta Beauty for a wide variety of beauty and skincare products. Sephora is also located inside JCPenney for added convenience.
What dining options are available near JCPenney in South Shore Mall?
You can enjoy a variety of dining options near JCPenney including Blaze Pizza for quick pizza, Panera Bread for bakery and café fare, Five Guys for burgers, Starbucks for coffee, and Takumi Hibachi and Sushi Lounge for Japanese cuisine.
Is there a place I can get my eyes checked or purchase eyewear near JCPenney Bay Shore?
Yes, JCPenney Optical is located nearby, providing optometrist services and eyewear options within the same mall area.