L.L.Bean

4.2
155 reviews

About

Clothing StoreSportswear StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing StoreShoe StoreCamping StoreClimbing Gear & EquipmentFishing StoreLuggage StoreLL Bean

Location

L.L.Bean
1565 Niagara Falls Boulevard, Amherst, NY
14228, United States

Hours

Reviews

4.2
155 reviews
5 stars
90
4 stars
33
3 stars
17
2 stars
6
1 star
9
  • JG
    joshua gardner
    1 day ago
    2.0
    I used to enjoy buying things here however the quality isn't consistent or seemingly what it used to be. After wearing each of these shirts about a dozen times, the blue one had an issue at the back of the collar. The store customer service said we can't do anything it's outside of the warranty window. For a shirt that cost $80 it would be nice if it lasted and / or perhaps a discount code towards replacing it if you won't do a warranty replacement. Definitely feels like an opportunity for the business to do better.
  • II
    Igg
    Jan 3, 2026
    5.0
    Great hiking shoes and such friendly staff
  • CS
    Corinne Schutrum
    Dec 13, 2025
    5.0
    The staff were very friendly and helped me with a catalog return and reorder. I am very happy and will visit the store again soon.
  • FS
    Fernando Stewart
    Nov 18, 2025
    1.0
    I went in here today, 18th of November, and was trying to find an outfit for my broadway show tomorrow and was immediately being followed around the shop by one of their employees. At first i thought nothing, but after purposely moving to different spots to see if they'll follow, they sure did as they kept high watch on me. Just as I was about to make a purchase because I found an outfit I liked, I was being hassled and asked if I'd like them to hold my products as if I can't hold it myself. Because of that topping the cake, I decided to leave the outfit and walk out and went elsewhere to find an outfit. If you don't like being tailgated constantly as you shop, I highly recommend you shop elsewhere.
  • RB
    Ross Behringer
    Nov 14, 2025
    5.0
    I really appreciate the excellent customer service from everyone! I tried on several different styles and sizes of boots which was so helpful finding the perfect fit. That’s all I planed on buying, but also grabbed a pair of fleece lined pants that are probably the most comfortable pair of pants I’ve ever worn. And a pullover on a whim. Again, several helpful employees along the way answering questions. The most friendly staff, many thanks!

Frequently Asked Questions About L.L.Bean

What are the regular operating hours of L.L.Bean in Amherst, NY?

L.L.Bean in Amherst, NY is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.

Does L.L.Bean offer in-store and curbside pickup options?

Yes, L.L.Bean offers both in-store pickup and curbside pickup services for customer convenience.