I used to enjoy buying things here however the quality isn't consistent or seemingly what it used to be. After wearing each of these shirts about a dozen times, the blue one had an issue at the back of the collar. The store customer service said we can't do anything it's outside of the warranty window. For a shirt that cost $80 it would be nice if it lasted and / or perhaps a discount code towards replacing it if you won't do a warranty replacement. Definitely feels like an opportunity for the business to do better.
II
Igg
Jan 3, 2026
5.0
Great hiking shoes and such friendly staff
CS
Corinne Schutrum
Dec 13, 2025
5.0
The staff were very friendly and helped me with a catalog return and reorder. I am very happy and will visit the store again soon.
FS
Fernando Stewart
Nov 18, 2025
1.0
I went in here today, 18th of November, and was trying to find an outfit for my broadway show tomorrow and was immediately being followed around the shop by one of their employees. At first i thought nothing, but after purposely moving to different spots to see if they'll follow, they sure did as they kept high watch on me. Just as I was about to make a purchase because I found an outfit I liked, I was being hassled and asked if I'd like them to hold my products as if I can't hold it myself. Because of that topping the cake, I decided to leave the outfit and walk out and went elsewhere to find an outfit. If you don't like being tailgated constantly as you shop, I highly recommend you shop elsewhere.
RB
Ross Behringer
Nov 14, 2025
5.0
I really appreciate the excellent customer service from everyone! I tried on several different styles and sizes of boots which was so helpful finding the perfect fit. That’s all I planed on buying, but also grabbed a pair of fleece lined pants that are probably the most comfortable pair of pants I’ve ever worn. And a pullover on a whim. Again, several helpful employees along the way answering questions. The most friendly staff, many thanks!
What are the regular operating hours of L.L.Bean in Amherst, NY?
L.L.Bean in Amherst, NY is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Does L.L.Bean offer in-store and curbside pickup options?
Yes, L.L.Bean offers both in-store pickup and curbside pickup services for customer convenience.
What types of products does L.L.Bean in Amherst, NY specialize in?
L.L.Bean specializes in men's, women's, and children's clothing, shoes, camping, climbing gear, fishing equipment, luggage, and other outdoor sportswear.
Where is L.L.Bean located in Amherst?
L.L.Bean is located at 1565 Niagara Falls Boulevard, Amherst, NY 14228, USA.
How can I contact L.L.Bean Amherst store for inquiries?
You can reach L.L.Bean Amherst at +1 888-303-9727 for any questions or assistance.
Does L.L.Bean have any featured promotions currently?
Yes, L.L.Bean is currently featuring "Get Outdoors with L.L.Bean Active Clothing!" which you can explore on their website.
What popular stores are located near L.L.Bean Amherst?
Near L.L.Bean in Amherst, you can find popular stores such as Barnes & Noble, American Eagle, J.Crew Factory, and Trader Joe's, offering a variety of shopping and dining options.
Are there nearby grocery stores around L.L.Bean where I can shop before or after my visit?
Yes, Trader Joe's, an organic and health food grocery store, is located near L.L.Bean where you can shop for groceries before or after your visit.
Can I enjoy some dining or cafe options near L.L.Bean in Amherst?
Yes, Panera Bread and Oranjeboom brewery and bar are nearby, great for grabbing a meal or refreshments around your shopping trip.
Are there any nearby services like beauty or wellness salons around L.L.Bean Amherst?
Yes, there are several beauty and spa services nearby including Nail Studio and Spa, Fashion Nails, and Supercuts for hair styling and beauty needs.