Windsor

Reviews

• DV

  Devin VanBrunt

  Feb 14, 2026
  1.0
  I went into this store with my fiancé to take a look at some clothes and as somebody who has worked in retail management for almost a decade I thought the customer service was terrible. The staff treated me poorly and kind of just stared in a deadpan manner at my partner when they asked to try on some clothes before rushing us away in order to continue their conversation. The staff probably needs a refresh because it seems pretty obvious that the people working there don't want to be there and certainly don't care to be kind to their patrons.
• PP

  Purplegirl

  Dec 28, 2025
  1.0
  Please DO NOT bang on the changing room stalls .It is 1 person per stall but I had no idea, I was having help with the clothes. Then An employee very rudely banged on the stall very hard and yelled “guys it one person per stall!” Which is fine , but there is a way to go about it. Do not bang on the stall and yell next time. Was just weird and ruined my mood. I had the same girl at check out and she was still rude . I have worked retail and a light knock and “hey guys , there’s just one person per stall “ would have been great. Also , they gave me a receipt on a post-it note. Just a weird vibe . While I was shopping it’s like they were all staring at me wanting me to leave the store . Idk probably won’t come back, I was shopping for my birthday too so it’s just a shame to be treated like an animal in the zoo . There’s no sings saying 1 person per stall and the banging was just aggressive and unnecessary . As. Girl you’ve never had your friend help you zip up clothes you are trying on? Just felt like I was being scolded when they could have reinforced rules a lot nicer . It’s all good that’s why your register wasn’t working hope y’all got out late ☺️
• BZ

  Beth Zimmerman

  Nov 14, 2025
  1.0
  the staff disgusts me with their nasty attitude. that one girl and derrick were the worst!!! rolling their eyes, talking with attitude, acting like I’m bothering them just by existing. Like??? Relax, let me shop without acting like I ruined your whole day. at this point i stopped shopping from here. It honestly feels like the manager is out here hand picking people with problems. Every time I go in, it’s the same energy rude, disrespectful, and just embarrassing. I’m literally just trying to buy something and they’re acting like I committed a crime.
• TL

  Theresa M LaPointe

  Oct 7, 2025
  5.0
  This place was crazy busy but a lot of nice HOCO dresses.
• AS

  Anna Soloma

  Sep 4, 2025
  1.0
  So disappointed, liked the clothes, but at check out the women working there had an awful attitude, so i just left, owner lost at least $100 coz of poor workers, she yelled at me and was very rude, did not want to give me her name, it was 3 pm NY time, Crossgate location on 09/04/2025. I am shocked that it can happen in such a great store, I would definitely change the stuff in order to improve the business. Myself done business and customer support- know how important it is.

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