OAKLEY

Reviews

• KK

  Kristina

  Oct 9, 2025
  5.0
  This is the only Oakly that my husband and will go to. Catlyn is amazing she is always very helpful goes above and beyond if they don’t have a product in stock she will always help the best she can. Thank you for always being helpful keep being you
• BB

  Bob

  Oct 5, 2025
  5.0
  Best store in the area and it’s not close. Tom and Caitlyn provided an exceptional experience from start to finish, got me hooked up with some amazing new glasses and clothing. Will definitely be back and would recommend all to take some time to visit this great store
• JF

  Joanna F

  Sep 29, 2025
  1.0
  I went into the Albany Store in Crossgates Mall to return a couple items I got for my nephew's for back to school and the customer service from Katelyn not sure if that is the correct spelling of her name was HORRIBLE!! I will never enter that store again and I did contact the corporate office and they were closed but I will be calling them tomorrow. That was the first time on August 31 I was ever in the store and she treated me like I was a chronic returner. I only had the receipt for one item which they credited me which took forever and then I had 2 t-shirts which I had the gift receipt and my bankcard statement and they said I could only get a gift card. I said to them nothing will fit my nephew in here and can I speak with the Asst Manager which was no help who came out from the back and said that was all they could do and walked away.(Literally walked away) I was in retail for many years as a Store Mgr and I always did whatver I can do to accommodate the customer. I WILL NEVER SHOP IN ANY OAKLEY STORE AGAIN!! AS FAR AS THAT GIRL KATELYN SHE HAS NO CUSTOMER SERVICE SKILLS AT ALL!!
• AH

  Aaron Host

  Aug 16, 2025
  5.0
  I always will get Oakley sunglasses for myself and family. They are a reputable brand and provide great products. The service within their stores and online is very good and will try to find the right pair of sunglasses and the available discounts!!!
• SA

  Salaam Akbar

  Jul 29, 2025
  5.0
  GREAT STORE !!!! GREAT CUSTOMER SERVICE & A GREAT MANAGER BOBBY WHOM I GOT TO KNOW WHILE COMING THROUGH THERE AND BUY SOME GLASSES WHICH ARE TOP QUALITY & CLOTHES & VARIETY OF THINGS THAT ARE TOP QUALITY… DEFINITELY A GEM THE PLACES I LOOK FOR AS CEO & FOUNDER OF “ WE TAKE IT FROM ZERO TO 1000 % ENTERTAINMENT & LIFESTYLE “ AND IT HAD TO BE THE POSTER OF ONE OF MY NBA PLAYER FRIENDS DAMION LILARD & I WAS JUST JOKING WITH THE MANAGER BOBBY ABOUT “ YOU DONT KNOW NOTHING ABOUT DAM DIME” SO I GUESS I HAD 2 PICK HEALTHY CONVERSATIONS BATTLES WISELY…SO ITS BEEN MY PLEASE WHILE ON ON A PROJECT HERE IN ALBANY FROM LOS ANGELES … KEEP YOU UP WITH THE GOOD WORK & KEEP UP THE QUALITY & “ THE EMOTIONAL INTELLIGENCE OF DEALING WITH CUSTOMERS & AT THE END OF THE DAY PEOPLE FORGET WHAT THEY SPENT BUT THEY REMEMBER HOW YOU MADE THEM FEEL !!! Salaam “ Mo Better “ AKBAR CEO & FOUNDER OF “ WE TAKE IT FOR ZERO to 1000 % ENTERTAINMENT AND LIFESTYLE

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