Michael Kors

Reviews

• SB

  Skylar Bowman

  Aug 31, 2025
  5.0
  The ladies at the store where very helpful and very very respectful.. I did a online order and went in to pick up my order.. the lady helped cut and size the belt w no problems to my exact size.. most respectful Michael store I’ve ever been in yet!!
• AM

  A M

  May 19, 2025
  2.0
  I recently visited this location in search of a blouse for my mother, and I had the pleasure of being assisted by Page. She was incredibly kind, patient, and went above and beyond to help me find exactly what I needed. Her warmth and professionalism made me feel genuinely welcomed and supported throughout the entire experience. Page is the kind of employee every company should be proud to have she not only met expectations, she exceeded them. Unfortunately, my experience was tainted by the behavior of another staff member: the older woman in the black dress who was working alongside Page. Unlike the younger associates who were all friendly and welcoming this particular individual was cold, dismissive, and made no effort to engage with us whatsoever. She didn’t greet us when we walked in, didn’t offer assistance, and certainly didn’t thank us when we left. Instead, she sat back and stared us down with a look of judgment and superiority, as though we didn’t belong there. It was insulting, uncomfortable, and frankly unacceptable. The contrast between Page and this associate could not have been more stark. While Page delivered exceptional service with grace and care, the older woman in the black dress projected rudeness and condescension that had no place in a customer-facing role. It’s disheartening to walk into a store and feel looked down on especially when you’re simply trying to shop for a gift for your mother. Page absolutely deserves recognition and a raise for handling herself with such poise and professionalism in an environment where her teammate clearly failed to do the same. As for the older associate, her behavior reflects poorly on the business and calls into question whether she should continue in a role that requires empathy, warmth, and respect none of which she displayed.
• EL

  Erica Lawrence

  Nov 20, 2023
  5.0
  Had a great experience. Monet has great customer service and patience.

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