Customers consistently praised the exceptional customer service, highlighting staff members' professionalism, knowledge, and willingness to go above and beyond.
Expertise
The staff's expertise in jewelry and watches was frequently noted, with many customers appreciating their ability to provide detailed information and assistance.
Store Atmosphere
The store's beautiful design and welcoming atmosphere were frequently mentioned, contributing to a positive shopping experience.
Repair Services
Many customers expressed satisfaction with the repair services offered, noting quick turnaround times and quality workmanship.
Product Selection
The variety and quality of jewelry and watch brands available at Frank Adams were highly regarded, with customers feeling confident in their purchases.
WC
William Cunningham
2 days ago
5.0
Marcel was Great. We picked up two Beautiful Rolex watches and a bracelet. Thanks Again
NR
n R
4 days ago
5.0
These guys are so patient and nice. Zero pressure. They genuinely are in to the things they sell and I feel like they enjoy being there.
MM
Michelle Mendrysa
4 days ago
5.0
Had a wonderful experience! Thank you so much Jeffrey and Amber for both of your help.
VV
Victor
Nov 7, 2025
5.0
Fantastic customer service and beautiful store! Matthew and Jeffrey took a lot of time to provide me full attention, I highly recommend them!
BH
Bill Hahn
Oct 26, 2025
5.0
Needed refresh on my Rolex... almost every place I called in the Northeast indicated that they send the watch out and it would be 10-12 weeks. Called FA and they indicated that they had a Rolex trained watchmaker in house and could handle at their location. The final bill came in at the low end of the estimate and it was done in less than three weeks. Great service!
Frequently Asked Questions About Frank Adams Jewelers
Where is Frank Adams Jewelers located?
Frank Adams Jewelers is located at 144 Wolf Road, Albany, NY 12205, USA.
What are the operating hours of Frank Adams Jewelers?
Frank Adams Jewelers is open Monday through Friday from 10:00 AM to 6:00 PM, and Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.
What kind of products and services does Frank Adams Jewelers offer?
Frank Adams Jewelers is an official Rolex retailer, selling and maintaining Rolex watches. It operates as a watch store and jeweler.
How can I contact Frank Adams Jewelers?
You can contact Frank Adams Jewelers by calling +1 518-435-0075 or visiting their website at http://www.frankadams.com.
What languages are spoken at Frank Adams Jewelers?
Frank Adams Jewelers provides service in English.
Is Frank Adams Jewelers active on social media?
Yes, Frank Adams Jewelers is on Facebook at https://www.facebook.com/FrankAdamsJewelers/ and on Instagram with the handle @frankadamsjewel.
Are there any restaurants near Frank Adams Jewelers?
Yes, several restaurants are nearby including Arby's, Which Wich Superior Sandwiches, LongHorn Steakhouse, Halal Grub, and The Cheesecake Factory. These offer great options for dining before or after your visit.
Where can I find banking services near Frank Adams Jewelers?
Bank of America Financial Center, Bank of America ATM locations, and Pombo Wealth Management & Insurance Service are nearby, making it convenient to manage your finances during your visit.
Are there any pet care services close to Frank Adams Jewelers?
Yes, Pet Spas & Suites offers pet grooming and sitting services near Frank Adams Jewelers, helpful if you need care for your pets while shopping.
What stores near Frank Adams Jewelers can I visit for other shopping needs?
Nearby stores include Guitar Center for musical instruments, Hockey Giant for sporting goods, Sherwin-Williams Paint Store for retail paint supplies, and Stickley Furniture for home goods and furniture.