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American Eagle & Aerie

4.3
(164 reviews)

Business Details

1 Crossgates Mall Rd, Albany, NY
12203, United States
(518) 456-2238
https://storelocations.ae.com/us/ny/albany/00742-1-crossgates-mall-rd.html

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreJeansLingerie StoreSwimwear StoreT-Shirt StoreFashion Accessories StoreAmerican Eagle Outfitters
American Eagle Outfitters in Albany, NY is a brand with expertly crafted, high quality jeans at our core. We create clothes that fit our customers lives, all made to take and make your own. We fit everyone. Visit your local American Eagle Outfitters at 1 Crossgates Mall Rd today.

Details

  • DeliveryNot available
  • Curbside pickupAvailable

Location

American Eagle & Aerie
1 Crossgates Mall Rd, Albany, NY
12203, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.3
164 reviews
5 stars
55
4 stars
17
3 stars
9
2 stars
5
1 star
18
  • DY
    Doron Youseflaleh
    Mar 10, 2026
    5.0
    Jeans
  • DC
    duane st claire
    Mar 5, 2026
    1.0
    Opened late. Waved at employee outside of door after opening time. Ignored after clearly being seen. I try to open each door and your employee who can’t open the store on time tells me the customer “that’s not necessary sir”. It’s not necessary to not open on time as an employee, I run a store for a neighboring state and if my doors are not open on time with the team ready to go there better be a good reason. Also I could be Batman don’t assume I’m a sir, anyways going to run karazhan tonight. Ggs at ur am job
  • FV
    Franz VanTull
    Feb 22, 2026
    5.0
    Wondering customer service I must say.
  • EK
    Eric k
    Jan 27, 2026
    5.0
    Place is always helpful giving a great shopping experience.
  • LA
    Leily Ah
    Jan 7, 2026
    1.0
    This was my first experience with this store, and unfortunately it was not a positive one. I ordered online and went to pick up my order in person. During my visit, I personally felt that the customer service I received was unfriendly, while other customers appeared to be treated more warmly. This was my personal impression, and others may have . After spending more time with the items I purchased, I felt that the quality of the sweaters was lower than I expected for the price. While I liked the color and design, the material did not meet my expectations. The pants had a nice design as well, but the quality also felt below what I was hoping for.

Brand Certified Facts from American Eagle & Aerie

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Certified April 12, 2026Yext Knowledge Graph
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