Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Overall, customers praised the staff for being friendly, helpful, and professional, although there were some negative experiences reported.
Product Selection
While many customers appreciated the variety of products available, some noted that the selection could be limited, particularly for men's items.
Pricing
Customers found prices to be reasonable, with some great deals, but others felt that certain items were overpriced compared to regular retailers.
Store Cleanliness
The store was frequently described as clean and well-organized, making it easy for customers to find what they were looking for.
Promotions and Policies
Several customers expressed frustration with unclear promotional policies and rigid return processes, leading to disappointing experiences.
TM
Tyler Mason
2 days ago
5.0
Such a great experience. Store is clean and organized. Staff is extremely helpful and willing to assist in any way possible. Great experience shopping here
LS
Lacey Stanley
Oct 25, 2025
5.0
Everyone that works here is so nice and helpful. They helped me find a blazer that I needed and it looked so nice and fit me perfectly. Definitely going to continue to shop here. The people here gave the best customer service and they were the nicest people!😁
SL
Sebastian Lenington
Oct 16, 2025
4.0
They just don't have a great selection. But the prices are reasonable and the staff is wonderful!
Frequently Asked Questions About Nordstrom Rack Redfield Promenade
What is Nordstrom Rack Redfield Promenade and what products do they offer?
Nordstrom Rack Redfield Promenade is the off-price division of Nordstrom, offering fashion for the whole family and home with discounts up to 70%. They sell clothing, shoes, accessories, home goods, and beauty products.
Where is Nordstrom Rack Redfield Promenade located?
It is located at 4995 South Virginia Street, Reno, NV 89502, USA, inside the Redfield Promenade shopping center.
What are the store hours for Nordstrom Rack Redfield Promenade?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. Hours may vary on holidays.
Does Nordstrom Rack Redfield Promenade offer in-store pickup?
Yes, they offer in-store pickup service.
What payment options are accepted at Nordstrom Rack Redfield Promenade?
They accept a variety of payment options including Afterpay, American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
What types of apparel can I find at Nordstrom Rack Redfield Promenade?
You can find women's, men's, and children's apparel including dresses, suits, activewear, coats, shoes, handbags, and accessories.
How can nearby places like Jersey Mike's Subs or We Olive enhance my visit to Nordstrom Rack?
After shopping at Nordstrom Rack, you can enjoy a meal or a snack at nearby places like Jersey Mike's Subs, known for their sandwiches, or We Olive, a wine and tapas bar, to relax and refresh.
Are there other shopping options near Nordstrom Rack at Redfield Promenade?
Yes, nearby retail options include World Market, Cost Plus World Market for home goods, and Bed Bath & Beyond for kitchen and bath needs, making it convenient for a comprehensive shopping trip.
What beauty and grooming services are available near Nordstrom Rack Redfield Promenade?
Nearby beauty and grooming services include Dee's Men's Grooming Lounge for men's haircuts, Manny's Styles Salon for hair and makeup, Leaf Bodyworks Massage for wellness, and Driftwood Esthetics for skin care and hair removal.
Is Nordstrom Rack Redfield Promenade accessible online and how can I contact them?
Yes, you can shop online at their store website and contact them via phone at +1 775-332-6220 or email Megan.Todd1@nordstrom.com for inquiries.