JCPenney

4.1
1226 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Reno, NV location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
5200 Meadowood Mall Cir, Reno, NV
89502, United States

Hours

Reviews

4.1
1,226 reviews
5 stars
616
4 stars
318
3 stars
156
2 stars
61
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some staff being helpful and friendly, while others are reported as unhelpful or rude.

Product Selection

Customers appreciate the variety and quality of merchandise, particularly in clothing and jewelry, but some express disappointment over low stock in certain departments.

Pricing

While many customers find good deals and fair prices, others feel that the store is expensive compared to competitors.

Store Environment

The store is generally described as clean and well-kept, but there are complaints about the condition of restrooms and the need for more staff.

Checkout Experience

Long wait times at checkout and limited open registers have been a common issue, leading to frustration among customers.
  • DT
    Desaray Turnage
    Nov 3, 2025
    5.0
    I absolutely love JCPenney! The deals are amazing. Things are always cheaper than you think they will be. The selection is amazing. You can search, shop and even try stuff on all in person. I HATE online shopping so still having penny's is a Godsend!
  • KK
    Keith
    Oct 14, 2025
    4.0
    JC Penny's is a great store. It is one of the original department stores, so it brings back memories of my childhood. The main difference is that it is a very expensive store to shop in.
  • DM
    dan meek
    Oct 13, 2025
    4.0
    Loved it
  • SH
    Strake hairy
    Sep 17, 2025
    5.0
    The environment was calm and pleasant.
  • BF
    Brian Feil
    Aug 30, 2025
    4.0
    Man I see why they are going out of business. Couldn’t find anything I actually needed in store. Had to buy it all online. Unfortunate trend.

Frequently Asked Questions About JCPenney

What types of products can I find at the JCPenney in Reno, NV?

JCPenney offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Reno?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.