American Eagle

Reviews

• A7

  Armaan 786

  Sep 18, 2025
  5.0
  Checkout was simple and easy.
• SB

  sandi bertan

  Sep 3, 2025
  5.0
  Employees seemed well trained and helpful.
• KK

  Kevin

  Jun 12, 2025
  1.0
  I accidentally bought the wrong size belt here completely unaware of the return policy needing to have the tags attached in order for American Eagle to return or even exchange for a proper size. I can back to the store just wanting to exchange for the next size up, but American Eagle would not let me exchange the item so basically I have a belt I can’t use, return or exchange. I even tried going online to see if they would make an exception to an honest mistake, they would not, they simple just have their policy that I believe they should tell the customer before they purchase that if any tags are removed they cannot return or exchange it. I’ve never heard of this from a company, I’ve had an American Eagle belt for several years, it’s finally worn out and I wanted to get a new one. I just have never heard of a company needing to have the tags still attached in order to return something. I might look into getting a lawyer and investigating to see if their policy abides by the consumer protection laws of Nevada. I was not clearly notified about their return policy before the purchase and no other store I’ve shopped has ever had such a policy. I’ve done everything I can do to resolve this in a reasonable manner but it’s not right if they fail to communicate that at the time of sale so I’m aware before buying an item from their store. Let’s see what the law says and hopefully these investigative efforts will protect other consumers who have been victims of this kind of tactic American Eagle is using. Of course businesses should be able to protect themselves against any fraud but the fact that there are no exceptions for people unaware of their specific policy is predatory to unsuspecting consumers like me.

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