BALENCIAGA

Reviews

• TG

  Tanya Greer

  Feb 4, 2026
  1.0
  While visiting my friend asked the store to repair her purse. Everything was set up until the manager realized we live out of town the next day. Even though we agreed to pay for shipping or return to pick it up, they refused two do the service they had promised. I will never return. My friends will never return.
• RL

  River Lopez

  Jan 26, 2026
  3.0
  I loved the Kabbalah study in gimp outfits but the wocky slush was lacking in texture, I wear balancinga so I can show off while looking both stylish and a little homeless, I love balanciaga in Mumbai to be specific, lots of talmud studies
• AM

  Abbas Makhdum

  Nov 30, 2025
  1.0
  Beware: Extremely Deceptive Experience at Balenciaga Forum Shops Las Vegas Today I visited the Balenciaga store at the Forum Shops in Caesars Palace, Las Vegas. After browsing for a few minutes, I decided to purchase their discovery pack of colognes. Before completing the purchase, the salesperson (Lino Garcia) insisted that we create an online account, saying it would help with returns, exchanges, or any issues with the order. However, immediately after the transaction, he told us that returns or exchanges were only valid for shoes. It felt misleading and dishonest to pressure us into creating an account under false pretenses. Since we had no intention of returning the item, we didn’t argue. A few minutes after we left, the same salesperson (Lino Garcia) called us to say he forgot to include a few samples that were supposed to come with our purchase. Since we were still nearby, we went back. That’s when the situation became even worse. He told us that because his store printer failed to print a receipt for our purchase, we would need to either pay again or return the item. We showed him the bank transaction clearly proving that we had already been charged, but he refused to accept it. I asked to speak with the manager and explained everything, but she was not helpful at all. The assistant store manager (Gracie Cancino) claimed that if their store didn’t print a receipt, then as far as they were concerned, the transaction didn’t happen—even though the money had already been withdrawn from our account. She told us we would have to wait two days for a refund for a transaction that she insisted never went through. So now we are left with money taken from our account and no item from Balenciaga. I am extremely disappointed by this experience. I will never shop at Balenciaga again and strongly advise others to avoid this store. The entire situation felt like a scam.
• SS

  SUKRIT SITTHICHAISAWAD

  Oct 13, 2025
  5.0
  LEO !!! Great customer service, good energy Thank you so muchhh !!!

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