Customers appreciate the elegant and upscale atmosphere of Wynn Plaza, highlighting its luxurious shopping options and beautiful design.
Customer Service Issues
Several reviews indicate significant dissatisfaction with customer service, particularly regarding staff indifference and unprofessional behavior.
Amenities and Cleanliness
The hotel and plaza are noted for their cleanliness and well-maintained facilities, with many guests enjoying the comfortable seating and high-quality amenities.
Dining and Entertainment
Guests frequently praise the dining options, particularly the Italian restaurant Cipriani, and the overall entertainment experience at the resort.
Accessibility Concerns
Some customers expressed disappointment with the treatment of guests with disabilities, citing a lack of empathy from security staff.
AA
Alice
2 days ago
5.0
Wynn Plaza offers a luxurious and serene shopping experience with high-end brands, stunning design, and a beautifully polished atmosphere. Everything feels elegant and upscale, making it perfect for those who enjoy premium shopping in a peaceful environment.
SK
Scott Kimball
Nov 16, 2025
1.0
On November 92025 I bought two pair of Meta glasses. One was the Oakley viper and the other was the Oakley Houston. The Houston never has even powered up. COMPLETELY DEAD. I returned to the store one week later when I returned to Vegas only to find completely brain dead employees led by a worthless manager. Can you imagine? I was told they needed to trouble shoot to try and fix the glasses. Instead of just simply offering me a new pair. What put me over the edge was the manager laughed at me. ZERO STARS on customer service. Total joke!!!!! They told me to call customer
service. Unbelievable.
NE
niko edisonsidi
Oct 4, 2025
5.0
Lobby seating was comfortable for waiting between meetings.