Open the doors to our boutiques to dive into the heart of Van Cleef & Arpels' enchanting universe. Let our teams guide you to discover the Maison's sources of inspiration and its Jewelry, High Jewelry and Watchmaking collections.
Location
Certified by Van Cleef & Arpels (Las Vegas - Forum Shops) • Feb 22, 2026
Certified by Van Cleef & Arpels (Las Vegas - Forum Shops) • Feb 22, 2026
Reviews
4.9
313 reviews
5 stars
307
4 stars1
3 stars1
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the exceptional customer service provided by staff members, particularly highlighting individuals like Kate, Coco, and Jiawen for their knowledge, patience, and personalized attention.
Sales Experience
Many customers reported positive sales experiences, noting that staff were accommodating, offered refreshments, and created a welcoming atmosphere that made shopping enjoyable.
Product Knowledge
Customers frequently mentioned the staff's extensive knowledge about the jewelry, which enhanced their shopping experience and helped them make informed decisions.
Mixed Experiences
While most reviews were positive, a few customers reported issues with service consistency and communication, particularly regarding exchanges and pricing transparency.
MF
Maria Fernanda
Feb 14, 2026
5.0
Taylor Lesson was our sales person and he was amazing ! He was really helpful and knowledgeable about the pieces that I was looking for.
We’ll be back soon thanks to he’s amazing service .
TL
Troy L.
Dec 27, 2025
5.0
Taylor is very helpful! Excellent customer service!
PP
Polly
Sep 23, 2025
5.0
I need to leave a review for Christian for the best service ever! I had a tangled necklace and the knot was tangled at the most tricky spot ever - I have tried for a long time myself and Christian was able to untangle it!! It was so tricky to do so but he was so patient and just kept trying. He def deserves many many ⭐️ for his excellent service going above and beyond!! Thank you!!
AL
Al Lipoff
Dec 19, 2021
5.0
We would like to thank our SA, Kate, for providing us with one of the happiest shopping experiences we have ever had. From our first conversation when I called to inquire about an item for my wife’s birthday present to the happy moment when she notified us that it was finally available, she consistently kept in touch with us regarding the progress she was making in securing this scarce item.
When we met Kate in the store to pick up our beautiful necklace, we felt as though we were meeting a special friend. Kate’s presentation of the necklace was a beautiful and heartwarming experience which we were able to document. We greatly look forward to shopping with Kate again in the future. Kate’s skills and enthusiasm clearly match the beauty of the Van Cleef and Arpel products.
VP
Vicky Palyan
May 30, 2019
5.0
I am so beyond grateful and thankful for meeting Coco at Van Cleef. Coco was so helpful and informative. She provided great customer service & guidance throughout the process of my purchases. Not only did Coco assist me with my choices, but she also ensured to get my correct measurements for my wrist & shipped it to me within days. Great experience, wonderful service, and love my necklace and bracelet.
Frequently Asked Questions About Van Cleef & Arpels (Las Vegas - Forum Shops)
What type of products does Van Cleef & Arpels (Las Vegas - Forum Shops) specialize in?
They specialize in Jewelry, High Jewelry, and Watches, including the Van Cleef & Arpels brand.
Where is Van Cleef & Arpels (Las Vegas - Forum Shops) located?
It is located at 3500 Las Vegas Boulevard South, Las Vegas, NV 89109, USA.
What are the regular operating hours of Van Cleef & Arpels (Las Vegas - Forum Shops)?
From Monday to Thursday and Sunday, the store is open from 10:00 AM to 9:00 PM. On Fridays and Saturdays, it is open from 10:00 AM to 10:00 PM.
Are there any special holiday hours for the boutique?
Yes, for example, on November 27 and December 24, the store is open from 10:00 AM to 10:00 PM; on December 25, it operates from 11:00 AM to 9:00 PM; and on December 31, it closes early at 5:00 PM.
How can I book an appointment at Van Cleef & Arpels (Las Vegas - Forum Shops)?
You can schedule an in-store appointment through their reservation page: https://www.vancleefarpels.com/secure/in-store-appointment.html?utm_source=gmb
What is the contact information for Van Cleef & Arpels (Las Vegas - Forum Shops)?
You can call them at +1 702-854-6151 or email lvforumshops@vancleefarpels.com.
Is Van Cleef & Arpels (Las Vegas - Forum Shops) currently open or closed?
The boutique is currently open.
Which nearby shoe store can I visit before or after shopping at Van Cleef & Arpels?
Shoooz At The Forum is a nearby shoe store you can visit, conveniently located close to the boutique within the Forum Shops at Caesars Palace.
Are there other notable nearby stores around Van Cleef & Arpels within the Forum Shops?
Yes, Canali, a men's clothing store, is nearby and offers luxury apparel if you want to complement your jewelry or watch shopping with stylish clothing.
Where can I find a healthy dining option close to Van Cleef & Arpels (Las Vegas - Forum Shops)?
True Food Kitchen, offering Mediterranean and health-conscious meals including vegan and vegetarian options, is nearby and perfect for a refreshing meal before or after your visit.
Brand Certified Facts from Van Cleef & Arpels (Las Vegas - Forum Shops)
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Certified February 22, 2026Yext Knowledge Graph
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