Business Details
About
JewelerDiamondsPerfume StoreWatch StoreGift Shop
Open the doors to our boutiques to dive into the heart of Van Cleef & Arpels' enchanting universe. Let our teams guide you to discover the Maison's sources of inspiration and its Jewelry, High Jewelry and Watchmaking collections.
Location
Van Cleef & Arpels (Las Vegas - Forum Shops)
3500 Las Vegas Boulevard South, Las Vegas, NV
89109, United States
Hours
Reviews
4.9
312 reviews
5 stars
306
4 stars1
3 stars1
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly from sales associates like Kate, Coco, and Jiawen, who were described as knowledgeable, friendly, and attentive.
Shopping Experience
Many customers reported a delightful and memorable shopping experience, often mentioning the warm welcome, refreshments, and personalized attention they received during their visits.
Product Knowledge
Sales associates demonstrated extensive knowledge about the jewelry, providing valuable insights and recommendations that enhanced the purchasing experience.
Mixed Experiences
While most reviews were positive, a few customers reported issues with service consistency and communication, particularly regarding exchanges and pricing transparency.
Repeat Customers
Several customers expressed their intention to return, citing positive experiences and strong relationships with specific sales associates, indicating high customer loyalty.
- PPPollySep 23, 20255.0I need to leave a review for Christian for the best service ever! I had a tangled necklace and the knot was tangled at the most tricky spot ever - I have tried for a long time myself and Christian was able to untangle it!! It was so tricky to do so but he was so patient and just kept trying. He def deserves many many ⭐️ for his excellent service going above and beyond!! Thank you!!
- SRStephany RoblesAug 31, 20255.0Christian simply professional ! took his time to explain has a lot of knowledge, thanks !!!
- CTC TAug 19, 20255.0Awesome experience at VCA with Taylor Lesson! Walked in nice security and we were warmly greeted by Taylor, he offered us a drink and some chocolates before even knowing I was buying. I already knew I wanted an onyx 5 motifs but offered to have me try on a few other stones. Found my sizing and placed my order. Great communication throughout the waiting process and shipping. Never did I feel pressured to buy or judged with being able to afford unlike another VCA on the strip from the day before. Highly recommend Taylor, great guy even connected on watches. One of the best out there VCA is lucky to have him. I will be back!
- ECEhs ClavJul 28, 20255.0Absolutely loved my experience at Van Cleef & Arpels in Las Vegas! Caroline went above and beyond with her exceptional customer service...warm, attentive, and genuinely welcoming. She made the entire visit so memorable, and I truly appreciated her thoughtful follow-up message. Thank you for making our purchase extra special! Will definitely come back next time I’m in town. 🌟
- ZZZhengLiang ZhuFeb 5, 20185.0I really appreciate Jiawen’s great service. She helped me to pick a really beautiful necklace for my girlfriend’s upcoming birthday gift. She gave me her point of view as someone’s girlfriend or fiancé would like which kinds necklace and it would fit for her age. I just want to thanks Jiawen for the fantastic service and my girlfriend really likes the necklace that she chose for her. Thank you so much
Frequently Asked Questions About Van Cleef & Arpels (Las Vegas - Forum Shops)
What type of products does Van Cleef & Arpels (Las Vegas - Forum Shops) specialize in?
They specialize in Jewelry, High Jewelry, and Watches, including the Van Cleef & Arpels brand.
Where is Van Cleef & Arpels (Las Vegas - Forum Shops) located?
It is located at 3500 Las Vegas Boulevard South, Las Vegas, NV 89109, USA.
What are the regular operating hours of Van Cleef & Arpels (Las Vegas - Forum Shops)?
From Monday to Thursday and Sunday, the store is open from 10:00 AM to 9:00 PM. On Fridays and Saturdays, it is open from 10:00 AM to 10:00 PM.
Are there any special holiday hours for the boutique?
Yes, for example, on November 27 and December 24, the store is open from 10:00 AM to 10:00 PM; on December 25, it operates from 11:00 AM to 9:00 PM; and on December 31, it closes early at 5:00 PM.
How can I book an appointment at Van Cleef & Arpels (Las Vegas - Forum Shops)?
You can schedule an in-store appointment through their reservation page: https://www.vancleefarpels.com/secure/in-store-appointment.html?utm_source=gmb
What is the contact information for Van Cleef & Arpels (Las Vegas - Forum Shops)?
You can call them at +1 702-854-6151 or email lvforumshops@vancleefarpels.com.
Is Van Cleef & Arpels (Las Vegas - Forum Shops) currently open or closed?
The boutique is currently open.
Which nearby shoe store can I visit before or after shopping at Van Cleef & Arpels?
Shoooz At The Forum is a nearby shoe store you can visit, conveniently located close to the boutique within the Forum Shops at Caesars Palace.
Are there other notable nearby stores around Van Cleef & Arpels within the Forum Shops?
Yes, Canali, a men's clothing store, is nearby and offers luxury apparel if you want to complement your jewelry or watch shopping with stylish clothing.
Where can I find a healthy dining option close to Van Cleef & Arpels (Las Vegas - Forum Shops)?
True Food Kitchen, offering Mediterranean and health-conscious meals including vegan and vegetarian options, is nearby and perfect for a refreshing meal before or after your visit.