RIMOWA

Reviews

• LK

  Lillian Kim

  Feb 9, 2026
  5.0
  Wow! What a great service. I stopped in yesterday while shopping at the Shops at Crystals to ask about the dent /opening I noticed during our trip to Vegas. Noah, SA was very friendly and told me that it can be fixed while I wait. Since I was just visiting Vegas, told him I can bring in the luggage the next day. Noah was off so Jennifer greeted me. She inspected and noticed 2 area that needed fixing and they were able to fix in less than 10 mins. I will definitely come back to purchase future luggages from them.
• AP

  Andres Pacheco

  Dec 24, 2025
  5.0
  Got my first bag thanks to Jenny! She was very helpful professional and her insights from the brand convinced to start on the Rimowa family.
• DB

  David Brady

  Nov 6, 2025
  5.0
  Highly recommend!!! 🙌 I absolutely love RIMOWA luggage, travel bags and accessories. The staff and sales associates at this location are extremely knowledgeable, friendly, and helpful. They spent the time to show me the different features of the different bags and luggage. They were very helpful in assisting me to find the perfect items for me. The location of this store is wonderful. It is located inside the Shop at Crystals at the Aria/City Center. If you’re into high end designer clothing, jewelry and other items, you will find them at Crystals. The RIMOWA luggage comes with a lifetime warranty and is very well made. They are also light in weight. There are also MANY different sizes and styles to choose from. One of my favorite features are the four wheels on the bottom of the carryon and checked luggage. They roll with the slightest of force, even if the bag is fully packed. The handles also have multiple height adjustments making it very easy to stack a handbag or briefcase on top. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
• JJ

  JJ JCSN

  Oct 26, 2025
  5.0
  Great store and product, very nice professional staff. Special mention to Madelyn. Provided exemptional service to me and my wife. Very accomodating to all of our requests.
• QZ

  Qi Zhou

  Oct 10, 2025
  5.0
  Had a great experience at the RIMOWA Crystal Shops Las Vegas! The staff were super friendly and efficient — they quickly fixed the wheel issue on my suitcase and made the whole process effortless. It really strengthened my trust in RIMOWA’s quality and service.