Founded in Cologne in 1898, RIMOWA is a global leader in premium luggage. Synonymous with timeless design and superior craftsmanship, RIMOWA creates products at the intersection of innovation, utility and luxury for discerning purposeful travelers. The first to introduce aluminum and polycarbonate suitcases, RIMOWA has always combined heritage and craftsmanship with the rigours of modern technology.
I'd like to give special recognition to Store Manager Aaron and Bo Peng for their outstanding professional service! When I encountered a minor issue with my luggage, they not only resolved it quickly and efficiently but also demonstrated remarkable patience and attention to detail throughout the process.
Store Manager Aaron personally handled my case, using his expertise to analyze the problem and provide the most suitable solution. Bo Peng was incredibly meticulous during the repair process, ensuring every detail was addressed perfectly. He even thoughtfully shared maintenance tips for daily use.
What truly impressed me was how they consistently prioritized the customer's perspective, allowing me to experience RIMOWA's commitment to quality and service excellence. Such dedicated after-sales service has strengthened my trust in the brand even more!
I will definitely return to them for future needs and enthusiastically recommend them to friends.
SM
Stewart Motler
May 6, 2025
5.0
Visited the store, the staff where very polite and helpful, beautiful store.
TE
T Evans
Jul 26, 2023
5.0
Wonderful service from Bo. I chose my foil in rose gold. Love it!
JL
Jordan Lovis
Nov 20, 2022
1.0
Terrible! Worst customer service I’ve ever received.
AF
Adriana Fischer
Aug 10, 2021
5.0
I’m a returning customer to Rimowa and this location truly has the best customer experience! If you are looking for the best travelling gear these products are truths best…ask for Chris he will go out of his way to make sure your 100% satisfied!
RIMOWA offers premium luggage known for timeless design, superior craftsmanship, and innovative materials like aluminum and polycarbonate.
Where is the RIMOWA store in Las Vegas located?
RIMOWA is located at 3500 South Las Vegas Boulevard, The Forum Shops At Caesar's, Las Vegas, NV 89109, USA.
What are the operating hours of RIMOWA in Las Vegas?
RIMOWA is open Monday through Thursday and Sunday from 10:00 AM to 9:00 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.
Which payment methods are accepted at the RIMOWA store?
RIMOWA accepts American Express, cash, Diners Club, MasterCard, and Visa payments.
Is the RIMOWA store accessible to wheelchair users?
Yes, the store has wheelchair accessible entrances and parking, but does not have wheelchair accessible seating or restrooms.
Does RIMOWA offer delivery or in-store pickup?
RIMOWA offers delivery but does not provide in-store or curbside pickup options.
How can I contact the RIMOWA Las Vegas store?
You can contact the store by phone at +1 702-257-0550 or email at store.lasvegas.for@rimowa.com.
What nearby stores can I visit when shopping at RIMOWA in The Forum Shops at Caesar's?
Nearby stores include Lids (hat shop), Psycho Bunny (mens clothing and fashion accessories), Dolce & Gabbana (clothing), Diptyque Forum at Caesars (beauty supplies), and Levi’s Store for designer clothing.
Are there any notable attractions near the RIMOWA store in Las Vegas?
Yes, the Fountain of the Gods landmark and park is nearby, providing a scenic spot to visit before or after shopping.
What dining options are available near RIMOWA in The Forum Shops?
Nearby dining options include Smoked Burgers & BBQ and Fat Tuesday, which are great spots for a meal or refreshment during your visit.