Founded in Cologne in 1898, RIMOWA is a global leader in premium luggage. Synonymous with timeless design and superior craftsmanship, RIMOWA creates products at the intersection of innovation, utility and luxury for discerning purposeful travelers. The first to introduce aluminum and polycarbonate suitcases, RIMOWA has always combined heritage and craftsmanship with the rigours of modern technology.
I recently visited Rimowa to have my suitcase repaired. From the moment I walked in, I was impressed by the professionalism and warmth of the staff. The service team was extremely knowledgeable and took the time to explain the repair process thoroughly.
What truly stood out was their attention to detail and genuine care for my needs. The experience was so exceptional that I ended up purchasing a new suitcase during my visit. The entire experience exceeded my expectations, and I left as a very satisfied customer.
Thank you for maintaining such high standards of customer service!
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update on 2025 Oct:
This time, I returned for a wheel repair after Delta damaged my luggage. Although Delta didn’t cover the repair, RIMOWA handled everything so nicely, and the repair cost was very reasonable.
Special thanks to Sonny from the Forum Shops store, who provided excellent email support before my visit — very professional and kind. Both teams truly showed what genuine customer care means. Highly recommended!
XP
Xcite Plus
Jul 1, 2023
5.0
knowledgeable and helpful.. happy and efficient experience~~
JL
Jordan Lovis
Nov 20, 2022
1.0
Terrible! Worst customer service I’ve ever received.
MM
Miguel Manio
Jul 25, 2022
5.0
I've been doing some research for high quality luggage and found out that there was quite a selection for Rimowa stores here in Las Vegas. I walked into this location at the Forum Shops in Caesar's Palace and the sales associate Aldrin jumped right into action to help me out with any of my questions and showed me the different feature of the model I was interested in. I would highly recommend this location of you are in the market for a luggage bag and make sure you ask for Aldrin, he will be sure to be of great help. I was very happy with the experience and also excited to go on my next trip.
RIMOWA offers premium luggage known for timeless design, superior craftsmanship, and innovative materials like aluminum and polycarbonate.
Where is the RIMOWA store in Las Vegas located?
RIMOWA is located at 3500 South Las Vegas Boulevard, The Forum Shops At Caesar's, Las Vegas, NV 89109, USA.
What are the operating hours of RIMOWA in Las Vegas?
RIMOWA is open Monday through Thursday and Sunday from 10:00 AM to 9:00 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.
Which payment methods are accepted at the RIMOWA store?
RIMOWA accepts American Express, cash, Diners Club, MasterCard, and Visa payments.
Is the RIMOWA store accessible to wheelchair users?
Yes, the store has wheelchair accessible entrances and parking, but does not have wheelchair accessible seating or restrooms.
Does RIMOWA offer delivery or in-store pickup?
RIMOWA offers delivery but does not provide in-store or curbside pickup options.
How can I contact the RIMOWA Las Vegas store?
You can contact the store by phone at +1 702-257-0550 or email at store.lasvegas.for@rimowa.com.
What nearby stores can I visit when shopping at RIMOWA in The Forum Shops at Caesar's?
Nearby stores include Lids (hat shop), Psycho Bunny (mens clothing and fashion accessories), Dolce & Gabbana (clothing), Diptyque Forum at Caesars (beauty supplies), and Levi’s Store for designer clothing.
Are there any notable attractions near the RIMOWA store in Las Vegas?
Yes, the Fountain of the Gods landmark and park is nearby, providing a scenic spot to visit before or after shopping.
What dining options are available near RIMOWA in The Forum Shops?
Nearby dining options include Smoked Burgers & BBQ and Fat Tuesday, which are great spots for a meal or refreshment during your visit.
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