The staff received high praise for being friendly, knowledgeable, and helpful, with many customers highlighting exceptional service from specific employees.
Product Knowledge
Customers appreciated the staff's expertise in guiding them through product selections and providing demonstrations, enhancing their shopping experience.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding misleading information about warranties and poor online order handling.
Store Environment
The store was described as well-organized with a good selection of products, contributing to a pleasant shopping atmosphere.
Pricing Concerns
Some customers felt the prices were high, but many acknowledged the quality of the products justifying the cost.
JH
Jordan Harstad
2 days ago
5.0
Amazing experience and incredible service. The employee that helped us was named Kymberly and she was super helpful and helped me find the perfect sunglasses. Thanks Kym!
LR
Luis Antonio Ruiz
2 days ago
5.0
The service was excellent and the staff was very helpful and friendly.
AL
Abner LP
Oct 9, 2025
4.0
Glassses are dirty. Transited location.
DM
Danielle McKenzie
Oct 6, 2025
5.0
Kimberly was absolutely amazing! She was knowledgeable, friendly, and incredibly informative. Her expertise and warm personality made my purchase worth every single cent! I’m beyond grateful—thank you so much for such an outstanding experience! 🌟👏
HD
Hunter Deporter
Oct 3, 2025
5.0
I can not say enough good things about the service and staff at this store. I came in on Holiday and had a demo with the new meta display glasses. I was put onto the waitlist for my size, but unfortunately nothing came in before my flight home. Gail - you are a champ. She and her manager coordinated with my hometown Ray-ban store and was able to add my name to the waitlist back home so I didn’t have to go through the entire process again. Gail and her team went above and beyond expectations and delivered some of the best customer service I have ever had. The store in my home town even called to confirm my sizing and that they added me to the list. Thank you again!