JCPenney

4.2
1001 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Las Vegas, NV location nearby Spring Valley and Paradise offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4485 S Grand Canyon Dr, Las Vegas, NV
89147, United States

Hours

Reviews

4.2
1,001 reviews
5 stars
551
4 stars
235
3 stars
117
2 stars
38
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service due to insufficient staff, leading to long wait times and unhelpful interactions.

Store Condition

The store is generally described as clean and organized, but often lacks sufficient inventory and customer traffic.

Product Selection

Customers noted a limited selection of items, particularly in men's clothing, and some expressed disappointment with pricing.

Positive Experiences

Despite the negatives, several reviews highlighted excellent customer service from specific employees and enjoyable shopping experiences.
  • TW
    Tony Wynn
    Dec 18, 2025
    4.0
    Went to purchase curtains and hardware. I was able to purchase the items needed. However, trying to locate someone to assist me was impossible. There is no service in our service economy.
  • VT
    Veronica Torres
    Dec 16, 2025
    5.0
    Always there new clothes and good prices
  • RB
    Rene Barbour
    Nov 21, 2025
    3.0
    There were very few people working. The one person we found kind of waved her hand toward where we needed to go, then walked away. There was nobody working specifically in the men's suits department so nobody to help us figure out my size. It took about 30 minutes to find regular fit jackets and the selection was very limited. We decided to leave after another 15 minutes when we couldn't find pants in my size. No help...no purchase.
  • JC
    John Carter
    Nov 8, 2025
    5.0
    Shop here during discount
  • MH
    Mike Hamblen
    Oct 18, 2025
    1.0
    Penny's used to be one of my favorite stores to buy clothes but not anymore. There were just a few cars there and a handful of customers but still had a long wait to check out since there was only one cashier. The thing I bought was way overpriced too and the cashier didn't give me any rewards. I should have just left and gone to Kohls when I saw there were just a few customers but drove all the way thinking it would be different. Don't know if they were going out of business or not. Remember when they were a really popular place to shop. Times have changed.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Las Vegas?

You can find a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney in Las Vegas.

Are there any private brands available at this JCPenney location?

Yes, this location offers private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.