JCPenney

4.2
998 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Las Vegas, NV location nearby Spring Valley and Paradise offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4485 S Grand Canyon Dr, Las Vegas, NV
89147, United States

Hours

Reviews

4.2
998 reviews
5 stars
551
4 stars
234
3 stars
115
2 stars
38
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rudeness and long wait times.

Store Condition

Generally clean and organized, but some customers noted the store was often empty and lacked sufficient staff.

Pricing Issues

Customers found prices to be high and expressed frustration over confusing sales and return policies.

Product Selection

Varied opinions on product selection; some appreciated the variety while others felt it was limited.

Positive Experiences

Several customers had positive experiences with specific staff members and enjoyed their shopping trips.
  • JC
    John Carter
    Nov 8, 2025
    5.0
    Shop here during discount
  • MH
    Mike Hamblen
    Oct 18, 2025
    1.0
    Penny's used to be one of my favorite stores to buy clothes but not anymore. There were just a few cars there and a handful of customers but still had a long wait to check out since there was only one cashier. The thing I bought was way overpriced too and the cashier didn't give me any rewards. I should have just left and gone to Kohls when I saw there were just a few customers but drove all the way thinking it would be different. Don't know if they were going out of business or not. Remember when they were a really popular place to shop. Times have changed.
  • CJ
    Cassandra Jeter
    Oct 10, 2025
    1.0
    My husband and I went to this store today to look for wedding sets and we were ignored and the other female customer was so rude, she refused to say excuse me and I refused to move. Finally, after waiting at the counter, the saleswoman working with them greeted me as if she didn’t see us walk up before. So she eventually asked the so called manager (Adriana) to come to help us. At that point, I was ready to leave and then decided to speak with the manager. So I asked her if this location was short staffed? To which she responded,”yes”, and that was all I needed to hear. There were only like 3 people working in this store today. The parking lot was empty to boot. But in all my 40+ years of shopping at JCPENNEY, I have never been treated this way. I’ll never go back… Hello JARED!
  • WJ
    wayne jenkinson
    Oct 2, 2025
    2.0
    Can't see why this store exists
  • NA
    NADIA ADAMS
    Sep 24, 2025
    5.0
    Love JC penny ❤️

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Las Vegas?

You can find a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney in Las Vegas.

Are there any private brands available at this JCPenney location?

Yes, this location offers private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.