Citi Trends, located at 703 N Rancho Drive, Las Vegas, NV is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Feedback on customer service is mixed; while some customers praise the friendly staff, others report poor service and unprofessional behavior from certain employees.
Product Selection
Customers appreciate the variety of clothing and accessories available, but some express disappointment with the inventory levels and specific size availability.
Pricing
Many reviews highlight the affordable prices and great deals offered, making it a popular choice for budget-conscious shoppers.
Store Condition
Several customers noted cleanliness issues and a lack of organization within the store, impacting their shopping experience.
LN
Lydia Nielsen
Jan 5, 2026
5.0
I love this store unique stuff!!!!
LH
Life Happens
Nov 28, 2025
1.0
Reviews
Citi Trends
Google review summary
5
4
3
2
1
4.0
(50)
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price10
employees5
manager5
cashier3
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Life Happens
Local Guide·15 reviews·4 photos
Bought a pack of men's Tshirts and underwear this month for my son. The packs are for Christmas, however, I discovered last night as I began seperating Xmas gifts that the tshirts were too big. Today 11/26/25, I took the packages back to … More
Meoche Parson
3 reviews
2 weeks ago
New
My honey and I are here every week. We love Miss Pat and the other lady who's always there. She's a sweetheart. It's Aaron and Mecca, your favorite couple. Love y'all. The store is always immaculate and it smells good unlike the Cititrend on Rancho. 😁🥳💗
Morghan Phillips
Local Guide·19 reviews·2 photos
3 months ago
Candy gave me excellent customer service. She greeted me as I walked in & took care of me right away. I am NEVER going to the Ranch location again.
❤️1
Thomi Girl
8 reviews
6 months ago
Manager, Pam and Rain at Craig location understand the meaning of good customer service, unlike the joke of a manager and skinny guy working the register at the Rancho location. They are bad for business and I will never step foot in that location again!
Life Happens
Local Guide·15 reviews·4 photos
a day ago
New
Bought a pack of men's Tshirts and underwear this month for my son at Craig's location. The packs are for Christmas, however, I discovered last night as I began seperating Xmas gifts that the tshirts were too big. Today 11/26/25, I took the packages back to the store that were never opened nor left the Citi Trend bag since purchasing for a Black female worker to say that her boss, Pam was iffy about exchanging these types of items. Iffy?? About tshirts that are packaged and never opened? About MY money spent that their store needs‼️ I would totally understand if the items were loose on hangers but that's not the case nor does it read anywhere in the store or on the receipt that packaged/never opened items could not be returned/exchanged. Spoke with Pam (Black), Store Manager who didn't even give it a second thought nor thought to accommodate me as if Citi Trend is Ross, Burlington and/or Walmart i.e high end stores that allow returns/exchanges, etc. I hope Pam didn't think that I was bluffing about posting a review to include will be calling their corporate in the a.m. to speak to her supervisor. Let me guess??? Because Pam is the store's Assistant Manager, higher power, she believes that what she says goes???? We'll see when I continue to copy and paste my review and bring the store rating down and share across all social media platforms to never shop at Citi Trends ‼️‼️‼️Last, I'll be reporting Pam to the Better Business Bureau ‼️
BL
Brianna Love
Aug 2, 2025
1.0
Not clean customer service was terrible
MG
Michael Garwoood
Jul 18, 2025
2.0
ACTUALLY, they close at 8. So I went over to Fam. Dollar and got cheap headphones. O well.
Citi Trends is located at 703 N Rancho Drive in the Rancho Center of Las Vegas, NV 89106.
What are the store hours for Citi Trends at the Rancho Drive location?
Citi Trends is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 6:00 PM. The store is closed on December 25th.
What type of products does Citi Trends offer at the Las Vegas store?
Citi Trends offers apparel, accessories, and home trends at value prices, catering primarily to African American and Latinx families. They carry men's, women's, and children's clothing, shoes, and fashion accessories.
What payment methods are accepted at Citi Trends on N Rancho Drive?
Citi Trends accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
How can I contact Citi Trends in Las Vegas?
You can contact Citi Trends at (725) 225-0915 or via email at info@cititrends.com.
Does Citi Trends have an online presence or social media pages?
Yes, Citi Trends has a website at https://locations.cititrends.com/nv/las-vegas/703-n-rancho-drive.html and social media accounts including Facebook (CitiTrendsLasVegasNV), Instagram (@cititrends), and Twitter (@cititrends).
What nearby restaurants are close to Citi Trends on N Rancho Drive?
Nearby restaurants include King's Cafe, Pastes Pachu-K Las Vegas, and Church’s Texas Chicken, which are convenient options to visit before or after shopping at Citi Trends.
Are there any coffee shops near Citi Trends where I can relax?
Yes, there are Starbucks locations and PastesPachu-K coffee shop near Citi Trends where customers can enjoy coffee and refreshments.
If I need mobile phone services or repairs near Citi Trends, where can I go?
Nearby mobile phone services include Metro by T-Mobile, iPhone Doctor, and Cox Communications Southwest Call Center, which can assist with phone sales, repairs, and service needs.
What other nearby stores might complement my trip to Citi Trends?
Buddy’s Home Furnishings and Family Dollar are nearby, offering furniture, electronics, groceries, and discount items that complement your shopping experience at Citi Trends.