Citi Trends

Reviews

• LN

  Lydia Nielsen

  Jan 5, 2026
  5.0
  I love this store unique stuff!!!!
• LH

  Life Happens

  Nov 28, 2025
  1.0
  Reviews Citi Trends Google review summary 5 4 3 2 1 4.0 (50) Reviews All price10 employees5 manager5 cashier3 +5 Sort by Most relevant Newest Highest Lowest Life Happens Local Guide·15 reviews·4 photos Bought a pack of men's Tshirts and underwear this month for my son. The packs are for Christmas, however, I discovered last night as I began seperating Xmas gifts that the tshirts were too big. Today 11/26/25, I took the packages back to … More Meoche Parson 3 reviews 2 weeks ago New My honey and I are here every week. We love Miss Pat and the other lady who's always there. She's a sweetheart. It's Aaron and Mecca, your favorite couple. Love y'all. The store is always immaculate and it smells good unlike the Cititrend on Rancho. 😁🥳💗 Morghan Phillips Local Guide·19 reviews·2 photos 3 months ago Candy gave me excellent customer service. She greeted me as I walked in & took care of me right away. I am NEVER going to the Ranch location again. ❤️1 Thomi Girl 8 reviews 6 months ago Manager, Pam and Rain at Craig location understand the meaning of good customer service, unlike the joke of a manager and skinny guy working the register at the Rancho location. They are bad for business and I will never step foot in that location again! Life Happens Local Guide·15 reviews·4 photos a day ago New Bought a pack of men's Tshirts and underwear this month for my son at Craig's location. The packs are for Christmas, however, I discovered last night as I began seperating Xmas gifts that the tshirts were too big. Today 11/26/25, I took the packages back to the store that were never opened nor left the Citi Trend bag since purchasing for a Black female worker to say that her boss, Pam was iffy about exchanging these types of items. Iffy?? About tshirts that are packaged and never opened? About MY money spent that their store needs‼️ I would totally understand if the items were loose on hangers but that's not the case nor does it read anywhere in the store or on the receipt that packaged/never opened items could not be returned/exchanged. Spoke with Pam (Black), Store Manager who didn't even give it a second thought nor thought to accommodate me as if Citi Trend is Ross, Burlington and/or Walmart i.e high end stores that allow returns/exchanges, etc. I hope Pam didn't think that I was bluffing about posting a review to include will be calling their corporate in the a.m. to speak to her supervisor. Let me guess??? Because Pam is the store's Assistant Manager, higher power, she believes that what she says goes???? We'll see when I continue to copy and paste my review and bring the store rating down and share across all social media platforms to never shop at Citi Trends ‼️‼️‼️Last, I'll be reporting Pam to the Better Business Bureau ‼️