JCPenney

4.2
1636 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Henderson, NV location nearby Enterprise and Boulder City offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1312 W Sunset Rd, Henderson, NV
89014, United States

Hours

Reviews

4.2
1,636 reviews
5 stars
900
4 stars
381
3 stars
176
2 stars
60
1 star
119

What are people saying?

AI-generated from recent customer reviews

Store Condition

Many customers reported poor cleanliness and maintenance in fitting rooms and overall store appearance.

Customer Service

Mixed feedback on customer service; some praised helpful staff while others reported rude or inattentive employees.

Sales and Selection

Customers appreciated the variety of sales and clearance items, but some noted a decline in product selection and quality.

Temperature Issues

Numerous reviews mentioned uncomfortable heat in the store due to malfunctioning air conditioning.

Hair Salon Experience

The salon received positive feedback for its staff and services, with several customers expressing satisfaction with their haircuts.
  • BB
    Brittney
    Oct 21, 2025
    4.0
    I love JcPenney and been shopping here for many years over the years the quality of the clothes dropped but it seems they are trying to pick back up. When it comes to sales no store is touching them when they have a sale you actually save money. Only reason I’m taking a star away is because the fitting room was disgusting. Dirt all over the walls, floor, and seat. It hasn’t been cleaned in a really long time it was super dingy. I will leave photos below, I feel you will have to be there just to see how nasty it was in there.
  • WJ
    wayne jenkinson
    Oct 2, 2025
    4.0
    Good stock sales person not keen on giving discounts
  • SS
    Star chaser Sparkle
    Sep 11, 2025
    5.0
    I go to the salon hair place. I love my girls. They listen. Let you see what their doin, while you face the mirror. I hate it when I go to other places and they turn you away from the mirror. Alot of barbershop and shops do this. Not my girls.;) The salon is located in J.C Penny.
  • BC
    Barbara Cuevas
    Sep 10, 2025
    5.0
    Lots of clearance!
  • TS
    thomas stewart
    Aug 31, 2025
    5.0
    They had a great selection and everything was reasonably priced

Frequently Asked Questions About JCPenney

What are the operating hours of JCPenney in Henderson, NV?

JCPenney in Henderson is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

What types of products can I find at JCPenney in Henderson?

You can find a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.