JCPenney

4.2
1643 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Henderson, NV location nearby Enterprise and Boulder City offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1312 W Sunset Rd, Henderson, NV
89014, United States

Hours

Reviews

4.2
1,643 reviews
5 stars
904
4 stars
383
3 stars
176
2 stars
61
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for rudeness and lack of assistance.

Store Condition

Customers reported poor store conditions, including dirty fitting rooms and inadequate air conditioning, leading to uncomfortable shopping experiences.

Product Quality

Feedback indicates a decline in clothing quality and selection, with some customers feeling the store resembles a discount retailer.

Sales and Discounts

Many customers appreciated the sales and discounts available, noting that they often found good deals.
  • DA
    Doreen Avila
    Dec 21, 2025
    5.0
    I stopped at Pennies after Black Friday hoping to still find deals and I did. As I went to pay, this lady pointed me to the returns counter to pay. As I was waiting Laszebra stopped and asked if I was paying. As I said yes she grabbed all my items and walked me to her register. She was really nice and offered me a Pennies CC to save more $. Unfortunately I had to turn down as I was buying a home. But I wanted to thank her for being kind and taking the time to explain everything to me.
  • LN
    Lubna Najam
    Dec 12, 2025
    5.0
    Best in all retail stores
  • BB
    Brittney
    Oct 21, 2025
    4.0
    I love JcPenney and been shopping here for many years over the years the quality of the clothes dropped but it seems they are trying to pick back up. When it comes to sales no store is touching them when they have a sale you actually save money. Only reason I’m taking a star away is because the fitting room was disgusting. Dirt all over the walls, floor, and seat. It hasn’t been cleaned in a really long time it was super dingy. I will leave photos below, I feel you will have to be there just to see how nasty it was in there.
  • WJ
    wayne jenkinson
    Oct 2, 2025
    4.0
    Good stock sales person not keen on giving discounts
  • SS
    Star chaser Sparkle
    Sep 11, 2025
    5.0
    I go to the salon hair place. I love my girls. They listen. Let you see what their doin, while you face the mirror. I hate it when I go to other places and they turn you away from the mirror. Alot of barbershop and shops do this. Not my girls.;) The salon is located in J.C Penny.

Frequently Asked Questions About JCPenney

What are the operating hours of JCPenney in Henderson, NV?

JCPenney in Henderson is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

What types of products can I find at JCPenney in Henderson?

You can find a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.