Visited this store twice in two days and had two completely different experiences.
My first visit with my daughter was disappointing — the staff we interacted with wasn’t friendly or helpful at all. Honestly, if that had been my only impression, this would have been a 1‑star review.
However, my second visit with my husband changed everything. Sydney and Bri were exactly what you hope for in customer service. They were warm, friendly, and genuinely helpful. Their attitudes made a huge difference, and they’re the reason this review isn’t negative.
To the store manager: thank you for having employees like Sydney and Bri who clearly still care about customers. The contrast between the two visits was night and day.
AI
Alexis Isla
Apr 23, 2025
5.0
Love aerie products
PJ
Paul Jarrett
Feb 26, 2024
2.0
We were recently in Aerie at a time that we found out was near closing time. At 5:52pm the music turned off and the doors were all locked. We asked what time they closed and they said they were just getting ready to be closed at 6. It felt awkward and unwelcoming.
We walked across the street to Lululemon. We were having a great shopping experience when, at the register, we realized they also closed at 6pm. This was at 6:20pm. We had no idea and neither did the other patrons. A much more welcoming feeling was available just across the street.
2nd star to Aerie for the attractive store and ping pong table! Although my son asked to play and they said they didn't have ping pong balls..
JD
Judith L Demko
Jun 7, 2023
5.0
More for the younger generation but some cute clothes. Store nicely organized and very clean
JB
Jussie B
Feb 9, 2023
5.0
Had a super positive shopping experience here. The young ladies that work here were very welcoming and professional. I love great customer service! Thanks girls!
What payment methods are accepted at Aerie & OFFLINE?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I shop Aerie products online?
Yes, you can shop Aerie products online at https://www.ae.com/us/en/c/aerie/cat4840006.
What nearby clothing stores can I visit along with Aerie & OFFLINE?
Nearby clothing stores include Victoria's Secret & PINK, lululemon, White House Black Market, Bloom Boutiques, and Janie and Jack.
Are there any dining options near Aerie & OFFLINE?
Yes, nearby dining options include Bella Vita (Italian restaurant), King’s Fish House (seafood and American cuisine), Me Gusta Tacos (Mexican restaurant), Rachel's Kitchen (American and breakfast/brunch), and Oak Room Las Vegas (restaurant and bar).
What entertainment or leisure activities are near Aerie & OFFLINE?
Nearby leisure spots include Color Me Mine (arts and entertainment), Josies Self Serve Frozen Yogurt, and various bars like Due & Proper and The Local wine bar.
How can I contact Aerie & OFFLINE for more information?
You can contact them by phone at +1 725-726-9899.
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