Aerie & OFFLINE

Reviews

• AL

  Andrea LaFave

  Feb 15, 2026
  5.0
  Visited this store twice in two days and had two completely different experiences. My first visit with my daughter was disappointing — the staff we interacted with wasn’t friendly or helpful at all. Honestly, if that had been my only impression, this would have been a 1‑star review. However, my second visit with my husband changed everything. Sydney and Bri were exactly what you hope for in customer service. They were warm, friendly, and genuinely helpful. Their attitudes made a huge difference, and they’re the reason this review isn’t negative. To the store manager: thank you for having employees like Sydney and Bri who clearly still care about customers. The contrast between the two visits was night and day.
• AI

  Alexis Isla

  Apr 23, 2025
  5.0
  Love aerie products
• PJ

  Paul Jarrett

  Feb 26, 2024
  2.0
  We were recently in Aerie at a time that we found out was near closing time. At 5:52pm the music turned off and the doors were all locked. We asked what time they closed and they said they were just getting ready to be closed at 6. It felt awkward and unwelcoming. We walked across the street to Lululemon. We were having a great shopping experience when, at the register, we realized they also closed at 6pm. This was at 6:20pm. We had no idea and neither did the other patrons. A much more welcoming feeling was available just across the street. 2nd star to Aerie for the attractive store and ping pong table! Although my son asked to play and they said they didn't have ping pong balls..
• JD

  Judith L Demko

  Jun 7, 2023
  5.0
  More for the younger generation but some cute clothes. Store nicely organized and very clean
• JB

  Jussie B

  Feb 9, 2023
  5.0
  Had a super positive shopping experience here. The young ladies that work here were very welcoming and professional. I love great customer service! Thanks girls!

Frequently Asked Questions About Aerie & OFFLINE