Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Elko, NV location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
276 reviews
5 stars
138
4 stars
66
3 stars
37
2 stars
14
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unhelpful.
Product Availability
Many customers expressed frustration with the limited availability of items for online ordering and the need to order sizes online.
Store Condition
The store's condition received criticism for being dark, disorganized, and having broken fixtures, although some customers noted cleanliness.
Pricing
Customers appreciate the sales and deals available, but some feel that prices have increased significantly.
- KSKrystal Scott-RhodesDec 24, 20252.0Very friendly service at jewelry counter! They were very helpful and customer-oriented. However, my issue is that a large portion, if not the majority of the items in store are not showing as available to order online for pickup. This is very frustrating and it made shopping inconvenient and less efficient.
- LSLisa SmithNov 28, 20255.0The the lady behind the jewelry counter the other Saturday went above and beyond to help us. Helping us with a men's shirt checking his neck size it was late in the evening. Super friendly and so helpful and kind. the lady on the cash register was also super kind and helpful. Thank you , to both of you for being great staff, JC Penny is lucky to have you both.
- MHMary HartlerodeNov 7, 20254.0Need better customer service. Employees not around to help. Very slow checking out. Only gave a 4star because merchandise is great quality. Decent prices. Otherwise would have given a 3star review. 😕🙁
- TCTracy & Shawna CastroMar 9, 20231.0The dayshift manager is very ride. Does not attempt to help the customer at all.
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in Elko, NV?
JCPenney in Elko is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the JCPenney store located in Elko?
The store is located at 2190 Idaho St, Elko, NV 89801, inside the Elko Shopping Plaza.
What types of products does JCPenney offer at the Elko location?
JCPenney offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney in Elko provide curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options for customers.
What payment methods are accepted at JCPenney in Elko?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Are there any accessibility features at the Elko JCPenney?
Yes, this location has wheelchair accessible entrances and public restrooms to accommodate customers.
Can customers find beauty-related services or products near JCPenney in Elko?
Yes, nearby places like Am beauty institute, Graffiti Salon, Diamond Nails, Maya Beauty, and Soothe & Smooth offer beauty and spa services you can visit before or after shopping.
What dining options are available near JCPenney in Elko?
Nearby restaurants include Subway, TacoTime, Pizza Hut, Burger King, and Grilled Pepper, perfect for a meal before or after your visit.
Are there other shopping centers near JCPenney Elko?
Yes, East End Mall and the Elko Shopping Plaza are nearby shopping centers offering a variety of stores and services.
How can I download the JCPenney app for shopping and coupons?
You can download the JCPenney app from the Apple App Store via this link: https://apps.apple.com/us/app/jcpenney-shopping-coupons/id925338276 for easy shopping and coupons.