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JCPenney

4.0
(642 reviews)

Business Details

4250 Cerrillos Rd, Santa Fe, NM
87507, United States
(505) 473-4445

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Santa Fe, NM location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4250 Cerrillos Rd, Santa Fe, NM
87507, United States

Hours

Reviews

4.0
642 reviews
5 stars
319
4 stars
157
3 stars
87
2 stars
31
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Positive experiences with staff were noted, especially in the salon and clothing departments, though some reviews highlighted issues with rudeness and lack of assistance.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the store and bathrooms, with reports of trash and unclean facilities.

Pricing Issues

Customers expressed frustration over unclear pricing and perceived price gouging, particularly regarding salon services and clothing.

Product Selection

Feedback indicated a limited selection of items, especially in specific sizes and categories, leading to dissatisfaction among shoppers.
  • PT
    Patricia Tubb
    6 days ago
    4.0
    everything is good except I usually need to order my size. Just didn't feel like answering all those questions
  • FM
    Flynn McGarrity
    Jan 30, 2026
    5.0
    I've been going to the salon here for a while, and Anthony always does an excellent job. I could have a clear idea of what I want, or no idea at all, but Anthony make it work. He knows what he's doing and is very kind and friendly while doing it. I always leave feeling more confident than when I went in.
  • MM
    Mariah Moquino
    Jan 29, 2026
    5.0
    A BIG THANK YOU!!! to (Anthony) for getting my daughters hair done looks great! highly recommend!! ☺️
  • AM
    Apri Morrow
    Dec 21, 2025
    5.0
    Anthony doe a really great job. I always tell hi do do what he wants with my hair and it always turns out great!! I always love how my hair looks when he is done.
  • MK
    Maksim Kulichenko
    Dec 13, 2025
    1.0
    Dirty fitting rooms with stains on the walls and trash on the floor, no mirrors.🤢 Needles on the floor

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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