Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Santa Fe, NM location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Positive experiences with staff were noted, especially in the salon and clothing departments, though some reviews highlighted issues with rudeness and lack of assistance.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the store and bathrooms, with reports of trash and unclean facilities.
Pricing Issues
Customers expressed frustration over unclear pricing and perceived price gouging, particularly regarding salon services and clothing.
Product Selection
Feedback indicated a limited selection of items, especially in specific sizes and categories, leading to dissatisfaction among shoppers.
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Patricia Tubb
6 days ago
4.0
everything is good except I usually need to order my size. Just didn't feel like answering all those questions
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Flynn McGarrity
Jan 30, 2026
5.0
I've been going to the salon here for a while, and Anthony always does an excellent job. I could have a clear idea of what I want, or no idea at all, but Anthony make it work. He knows what he's doing and is very kind and friendly while doing it. I always leave feeling more confident than when I went in.
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Mariah Moquino
Jan 29, 2026
5.0
A BIG THANK YOU!!! to (Anthony) for getting my daughters hair done looks great! highly recommend!! ☺️
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Apri Morrow
Dec 21, 2025
5.0
Anthony doe a really great job. I always tell hi do do what he wants with my hair and it always turns out great!! I always love how my hair looks when he is done.
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Maksim Kulichenko
Dec 13, 2025
1.0
Dirty fitting rooms with stains on the walls and trash on the floor, no mirrors.🤢 Needles on the floor