Brand Certified
JCPenney
4.0(320 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
4501 N Main St, Roswell, NM
88201, United States
Certified by JCPenney • Feb 22, 2026
(575) 622-2942
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/nm/roswell/clothing-stores-roswell-nm-2135.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Roswell, NM location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.0
320 reviews
5 stars
159
4 stars
69
3 stars
50
2 stars
12
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and poor service.
Product Variety
Customers noted a limited selection of sizes and styles, particularly for plus sizes, but some found good deals and variety in clothing.
Store Condition
Several reviews mentioned the store's cleanliness and organization, but others criticized it for being outdated and poorly maintained.
Pricing
Prices were described as high by some customers, while others appreciated the sales and discounts available.
- SLSabine LunowFeb 19, 20264.0JCPenney is my favorite store to go, when it comes to quality. The prices on quality items like clothing, items on bedding and bathroom are unheard of. Every assistant in the store will help you to find the right item and on budget. Thanks for JCPenney in Roswell, New Mexico.😍
- JWJuston WaltripJan 10, 20262.0Still not as good as Millers Outpost
- EFEric FloresOct 25, 20251.0I hate shopping at this store. I parked right in front. They can see I have a nice truck. I'm dressed very decent. Flip-flops shorts can't hide much, but they follow you around like your criminal or like you've already been stealing things or they've caught you many times before. It's very uncomfortable. This lady was literally going everywhere I was going and I, even on purpose, went a couple of different ways, and she followed me everywhere, I went, I almost wanted to make a TikTok video..
- KRKathleen RodriguezDec 6, 20224.0Great variety of clothing and accessories.
Frequently Asked Questions About JCPenney
What are the store hours for JCPenney in Roswell, NM?
JCPenney in Roswell is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the JCPenney store located in Roswell?
The JCPenney store is located at 4501 N Main St, Ste 9, inside the Roswell Mall, Roswell, NM 88201.
Does JCPenney offer in-store shopping and curbside pickup?
Yes, JCPenney offers both in-store shopping and curbside pickup options for customer convenience.
What types of products can I find at JCPenney in Roswell?
JCPenney offers a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What brands are featured at JCPenney Roswell?
Exclusive brands available include St. John's Bay, Liz Claiborne, Arizona, Okie Dokie, and nationally recognized brands.
What payment methods are accepted at JCPenney in Roswell?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa for payments.
Is the JCPenney store in Roswell wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms to ensure accessibility for all customers.
Are there any nearby dining options close to JCPenney in Roswell Mall?
Yes, nearby dining options include Ooy House Thai and Chinese food inside Roswell Mall, La Salsa Mexican Restaurant, and Very Berry Yogurt Bar, perfect for a meal before or after shopping.
What nearby stores can I visit along with JCPenney in Roswell Mall?
Along with JCPenney, you can visit Bath & Body Works, Burkes Outlet, Martin's Jewelry & Gifts, Claire's, Shoe Dept. Encore, and Foot Locker all located nearby.
Is there entertainment near JCPenney in Roswell if I want to enjoy something after shopping?
Yes, Galaxy 8 and Galaxy 8 - Allen Theatres provide cinema experiences close to JCPenney, allowing you to enjoy a movie after your shopping trip.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website