Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Roswell, NM location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
319 reviews
5 stars
160
4 stars
68
3 stars
50
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and poor service.
Store Condition
Several reviews mention the store's outdated appearance and cleanliness issues, including poorly maintained fitting rooms.
Product Variety
Customers noted a limited selection of sizes and styles, particularly for plus sizes, but some found good deals on clothing and jewelry.
Shopping Experience
Overall shopping experiences vary, with some customers enjoying their visits while others felt uncomfortable due to staff behavior.
Pricing
Prices are often described as high, though some customers appreciated sales and discounts.
- EFEric FloresOct 25, 20251.0I hate shopping at this store. I parked right in front. They can see I have a nice truck. I'm dressed very decent. Flip-flops shorts can't hide much, but they follow you around like your criminal or like you've already been stealing things or they've caught you many times before. It's very uncomfortable. This lady was literally going everywhere I was going and I, even on purpose, went a couple of different ways, and she followed me everywhere, I went, I almost wanted to make a TikTok video..
- MCMary ColemanJul 19, 20255.0Good place to shop in Roswell!
- IIIsaac IglesiasFeb 21, 20225.0Great customer service they helped me find a great gift for my mother..
- RCRobin CasadyMay 19, 20195.0Great prices and employees!
- RSRichard SedilloFeb 1, 20191.0No discounts
Frequently Asked Questions About JCPenney
What are the store hours for JCPenney in Roswell, NM?
JCPenney in Roswell is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the JCPenney store located in Roswell?
The JCPenney store is located at 4501 N Main St, Ste 9, inside the Roswell Mall, Roswell, NM 88201.
Does JCPenney offer in-store shopping and curbside pickup?
Yes, JCPenney offers both in-store shopping and curbside pickup options for customer convenience.
What types of products can I find at JCPenney in Roswell?
JCPenney offers a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What brands are featured at JCPenney Roswell?
Exclusive brands available include St. John's Bay, Liz Claiborne, Arizona, Okie Dokie, and nationally recognized brands.
What payment methods are accepted at JCPenney in Roswell?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa for payments.
Is the JCPenney store in Roswell wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms to ensure accessibility for all customers.
Are there any nearby dining options close to JCPenney in Roswell Mall?
Yes, nearby dining options include Ooy House Thai and Chinese food inside Roswell Mall, La Salsa Mexican Restaurant, and Very Berry Yogurt Bar, perfect for a meal before or after shopping.
What nearby stores can I visit along with JCPenney in Roswell Mall?
Along with JCPenney, you can visit Bath & Body Works, Burkes Outlet, Martin's Jewelry & Gifts, Claire's, Shoe Dept. Encore, and Foot Locker all located nearby.
Is there entertainment near JCPenney in Roswell if I want to enjoy something after shopping?
Yes, Galaxy 8 and Galaxy 8 - Allen Theatres provide cinema experiences close to JCPenney, allowing you to enjoy a movie after your shopping trip.