JCPenney

4.1
983 reviews
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Business Details

700 Telshor Blvd, Las Cruces, NM
88011, United States
(575) 522-3041
https://www.jcpenney.com/locations/nm/lascruces/clothing-stores-lascruces-nm-2093.html
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About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Las Cruces, NM location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
700 Telshor Blvd, Las Cruces, NM
88011, United States

Hours

Reviews

4.1
983 reviews
5 stars
509
4 stars
239
3 stars
138
2 stars
51
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff were friendly and helpful, while others were reported as rude or dismissive.

Product Selection

Customers appreciated the variety of clothing options available, particularly for men's wear, but some found the organization of items lacking.

Pricing

Many customers found good deals and sales, but some felt regular prices were too high.

Store Condition

The store was generally clean, but some reviews mentioned it being messy or difficult to navigate due to ongoing improvements.

Checkout Experience

Long wait times at checkout were a common complaint, with some customers leaving without making a purchase due to the lines.
  • KM
    Kim Makarewicz
    Oct 21, 2025
    5.0
    Ordered online I had to return most of it. Well two of the three items I purchased. Quick and easy once I find an open register
  • ZC
    Zeus Cherry
    Oct 11, 2025
    2.0
    I was shopping here with my son yesterday and yes we got some great deals that were very happy with but our cashier was very very rude she even made a comment about the jacket that my son was buying and every time I tried to ask her about a coupon she should say ma'am I'm speaking right now, Casier 0313 please have some manors, just because you didn't like what we bought you didn't need to tell us you didn't like it. I will definitely be avoiding cashier 0313.
  • MG
    Maria Garcia
    Oct 6, 2025
    5.0
    Chris was amazing. We did our shopping for men’s dress clothes for our wedding. The price was a little out of budget and he was friendly and helpful in checking for any sales.
  • LC
    Leighanne Cluff
    Sep 6, 2025
    4.0
    Like all malls, dwindling but clean
  • MD
    Mark (Diego)
    Sep 6, 2025
    5.0
    Very nice store with many options for men's clothing.
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Frequently Asked Questions About JCPenney

What types of products does JCPenney in Las Cruces offer?

JCPenney offers a wide variety of products including mens', womens', and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

Where is JCPenney located in Las Cruces, NM?

JCPenney is located at 700 Telshor Blvd, Ste 2000, inside the Mesilla Valley Mall in Las Cruces, NM 88011.