Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Las Cruces, NM location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
989 reviews
5 stars
510
4 stars
244
3 stars
138
2 stars
51
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff were described as friendly and helpful, others were reported as rude or dismissive.
Checkout Experience
Many customers experienced long wait times at checkout due to insufficient cashiers, leading to frustration.
Product Variety
Customers noted a limited variety of products compared to other locations, though some found unique items and good deals.
Online Shopping Issues
Several reviews highlighted problems with online orders, including delays in shipping and difficulties with returns.
Store Condition
The store was generally described as clean, but some customers mentioned it being messy or disorganized.
- JDJer DorDec 28, 20254.0Friendly and easy to see products
- JGJim GardnerDec 26, 20253.0Didn't have a very large variety like some other Penny's we've been to. We did find one item we wanted. Only two cashiers were available and they were extremely slow and the wait to check out was long. If I tell you no thanks to your credit card, don't waste my time trying to show me the deals for getting one.
- HGHungry GuyDec 20, 20254.0Old legacy store. I find unique items on sale or clearance.
- CMChristopher MichaelDec 16, 20255.0Very friendly staff
- LOLeon's Opinion'sNov 26, 20254.0Bring your money, plenty of bargains..
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Las Cruces offer?
JCPenney offers a wide variety of products including mens', womens', and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is JCPenney located in Las Cruces, NM?
JCPenney is located at 700 Telshor Blvd, Ste 2000, inside the Mesilla Valley Mall in Las Cruces, NM 88011.
What are the store hours for JCPenney in Las Cruces?
JCPenney is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers curbside pickup and free shipping on available items.
What payment methods are accepted at JCPenney in Las Cruces?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is JCPenney in Las Cruces wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms.
What exclusive brands can I find at JCPenney in Las Cruces?
You can find exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What nearby stores and services are available around JCPenney in Mesilla Valley Mall?
Nearby you can find stores and services such as Conn's HomePlus (appliances), Avis Car Rental, Spencer's (clothing and gifts), Hibbett Sports, and Beauty salons like Trade Secret and MasterCuts.
Are there entertainment options near JCPenney in Las Cruces?
Yes, nearby entertainment includes Allen Cineport 10 movie theater and Chuck E. Cheese for family fun and dining.
Where can I grab food or a drink near JCPenney in Las Cruces?
You can visit nearby places like Launch Pad Cafe for American cuisine or Buffalo Wild Wings for wings and bar food.